Technical Officer

About Suntory Oceania

Suntory Oceania is a leading beverage company combining strengths from Australia and New Zealand. Operating five distribution centres, two local manufacturing sites and employing over 1,500 people, the company manages 40 prominent brands including Jim Beam®, Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. Suntory Oceania takes pride in end-to-end control of its product portfolio, driving innovation and craftsmanship to deliver exceptional beverage experiences.

Role Overview

We are seeking a Technical Officer to join our Quality team at our Wiri manufacturing facility in Auckland. This newly established position plays a key role in enhancing our technical capabilities, ensuring compliance with the highest standards in quality, food safety, and customer satisfaction. The role involves hands-on technical responsibilities including analytical testing, method development, validation procedures, managing equipment calibration, quality investigations, and championing continuous improvement projects.

Key Responsibilities

• Conduct analytical tests and develop or validate new methods to ensure product quality.
• Oversee calibration activities and support quality investigations to resolve issues.
• Collaborate closely with Quality, Production, Engineering, and Supply Chain teams to ensure quality excellence.
• Drive data analysis and problem-solving initiatives to support compliance and quality improvements.
• Assist in the adoption and implementation of new technologies and analytical approaches.

Candidate Profile

The ideal candidate is inquisitive, analytical, and focused on providing solutions. They show enthusiasm for quality assurance and continual enhancement in a fast-moving FMCG environment. Collaboration and effective stakeholder communication are key strengths required to succeed in this role.

Required Qualifications and Experience

• Bachelor’s degree in Science or related field.
• Relevant experience in Quality, Technical, or Laboratory roles within FMCG, food, beverage, dairy, or comparable manufacturing sectors.
• Familiarity with quality standards and systems such as ISO17025, FSSC22000, GMP, and HACCP.
• Proficiency in analytical testing, including method development and validation; experience with HPLC is highly valued.
• Strong analytical thinking and problem-solving skills.
• Advanced Excel capabilities and experience with data analytics or reporting tools such as Power BI.
• Excellent communication skills with the ability to influence across multiple functional teams.
• Commitment to accuracy, compliance, and ongoing process improvement.

Preferred But Not Mandatory

• Knowledge of customer quality standards, audit procedures, and regulatory compliance.
• Understanding of sanitation programs, Clean-In-Place (CIP) systems, or diagnostics for predictive maintenance.
• Experience with continuous improvement methodologies or project management.
• Ability to train and mentor team members.

Benefits

• Opportunities for career growth and internal promotion with global learning and development resources.
• Attractive incentive programs to appreciate hard work.
• Inclusive parental leave policies accommodating both primary and secondary caregivers.
• Support for gradual return to work post-parental leave.
• Flexible work arrangements including variable hours and hybrid options.
• Free parking available at the Manukau site.
• Volunteer leave to encourage community engagement.
• Special leave on your birthday as a Suntory Day.

Diversity, Equity and Inclusion Commitment

Suntory Oceania values diversity in knowledge, perspectives, and backgrounds as foundational to success. The company is dedicated to creating an equitable, inclusive workplace where all employees can bring their full selves regardless of race, religion, gender identity or expression, sexual orientation, age, or other protected characteristics. Recruitment is designed to be inclusive and supportive of diverse career paths, with accommodations provided as needed to foster a thriving environment for all.

Application Invitation

If you are eager to apply your technical skills, curiosity, and passion for quality at one of Oceania's leading beverage manufacturers, we welcome your application. Join us and help shape the future of Suntory Oceania.