Team Member - Tesco Café

About the Role

Start each day as an essential member of our Tesco Café team, where you contribute to delivering an enjoyable experience for our customers. Your role will include both food preparation and interaction with patrons, ensuring high standards in every dish served and maintaining compliance with safety and hygiene protocols. You’ll also be responsible for keeping the kitchen and customer areas clean and orderly. This dynamic position offers engaging daily challenges, flexible shifts, and growth potential.

Please note: Applicants must be 18 years or older.

Key Responsibilities

• Maintain cleanliness and tidiness of kitchen tools and equipment.
• Provide prompt and caring service to customers.
• Adhere to food safety and hygiene guidelines, including accurate daily documentation.
• Manage stock using the first in, first out (FIFO) method to ensure freshness.
• Receive deliveries and safely store food items.
• Follow all operational policies and procedures diligently.
• Prepare, cook, and serve menu items according to café standards.
• Ensure food product availability and uphold quality standards.
• Have comprehensive knowledge of the café menu and serve items as intended.
• Address customer complaints effectively and communicate issues to the Café Manager.
• Stay informed on business updates and new initiatives.
• Maintain a clean environment by clearing and sanitizing tables.

Candidate Requirements

• Passion for hospitality and delivering excellent customer experiences.
• Understanding of health and safety standards within food service.
• Ability to work efficiently while maintaining cleanliness.
• Team-oriented with strong communication skills and a proactive mindset.
• Capable of multitasking and thriving under pressure.
• Initiative to suggest improvements and innovatively solve problems.
• Good organizational and planning abilities.
• Adaptability to a fast-paced work environment.

Benefits

• Enjoy a balanced work-life schedule.
• Receive a 10% discount regularly and 15% discount on pay day weekends; save up to £2,000 annually through the Colleague Clubcard, including an extra card for family use.
• Option to request flexible working arrangements from the start.
• Participate in a retirement savings plan and receive life assurance coverage.
• Access complimentary wellbeing services supporting physical and mental health.
• Exclusive discounts on everyday purchases, family treats, dining out, and home utility bills.
• Uniform provided and inclusive policies supporting all life stages.
• Initial holiday entitlement of 28 days, inclusive of Bank Holidays.
• Opportunity to connect with colleague networks that celebrate diversity and inclusion.

Additional Information

Our Tesco Cafés operate nationally with over 329 locations, fostering a supportive and family-oriented workplace. We celebrate diversity and inclusion, aiming to mirror the diverse communities we serve. We welcome applicants from all backgrounds and offer various shifts to accommodate different life stages and commitments. Being a Disability Confident Leader, we ensure an accessible recruitment process and encourage discussions regarding flexible working throughout your application journey. Note that in high-application periods, roles may close earlier than listed; feedback is provided only to interviewed candidates.