Team Member - Hammersmith, Broadway

About the Role

Join Pret as a full-time Team Member working 35 hours a week at our Hammersmith Broadway store in London. Pret is a global brand with over 750 shops in more than 20 countries, recognized for fresh food, organic coffee, and a fast-growing team culture. This position offers excellent opportunities for personal growth and skill development, with many leaders having started in similar shop floor roles.

What You'll Do

As a Team Member, you will be the friendly face welcoming customers and be involved in preparing freshly made food in a lively and fast-paced environment. Your work will center around delivering outstanding customer experiences, driven by enthusiasm for Pret's products and team spirit.

Candidate Attributes

• Bring kindness, honesty, and generosity—offer genuine warmth and be your authentic self daily.
• Display enthusiasm and dedication to excellent customer service.
• Contribute to creating joyful experiences, including small acts like occasionally offering complimentary coffee.
• No prior experience is necessary; Pret provides comprehensive training to help you succeed.

Benefits

• Competitive hourly pay at £14.05, inclusive of a mystery shopper bonus.
• Additional £5 per hour for shifts starting between 3-5 am after training.
• 28 days of annual leave, pro-rated for part-time workers.
• Participation in the company pension scheme.
• Healthcare cash plan for wellbeing support.
• Complimentary food and drinks during shifts.
• Club Pret Membership offering 50% discount on meals and up to 5 free barista-made drinks daily when off duty.
• Loyalty awards for milestones of 5, 10, 15, and 20 years.
• Regular rewards recognizing exceptional performance.
• Access to discounts on shopping, travel, fitness, dining, and technology.
• Flexible working hours allowing work-life balance.
• Free comfortable shoes provided for shifts.

Additional Opportunities

• Personal development through diverse learning options, including fully funded professional qualifications and Level 3 apprenticeships.
• Inclusive and welcoming workplace culture supporting diversity and belonging.
• Engagement in meaningful community work via The Pret Foundation, addressing homelessness and food waste.
• Exposure to a fast-paced environment rewarding adaptability and varied skill acquisition.

Our Core Values

• Happy Teams, Happy Customers
• Consistently High Standards
• Continuous Improvement
• Commitment to Ethical Practices

Recruitment Process

• The hiring journey involves two stages: initial phone screening followed by a 60-minute in-store interview with the General Manager and team.
• Pret encourages applications from diverse backgrounds including women, disabled individuals, neurodiverse people, ethnic minorities, and the LGBTQ+ community.
• Applicants requiring accommodations during the recruitment process are welcomed to request support.
• Applicants should complete the application process authentically, as Pret values personal authenticity.