Team Member

About Pret A Manger

Pret A Manger is recognized for crafting freshly prepared food, organic coffee, and innovative ideas. With more than 750 outlets across over 20 countries, the company is continually evolving through inclusion, exceptional customer service, and innovation. Pret aims to become the preferred hospitality employer worldwide.

Role Overview

As a Team Member, you will be the welcoming face on the shop floor, involved in preparing fresh food and delivering outstanding customer service. Your enthusiasm for the products, customers, and teamwork will help create a joyful Pret experience.

What We Value in You

• Kindness, honesty, and generosity, bringing your authentic self to work daily.
• A passion for delivering exceptional customer service.
• The ability to create joyful moments through small acts of kindness.
• No prior experience required; comprehensive training will be provided to excel in this role.

Compensation and Benefits

• Starting pay of £12.80 per hour.
• An additional £1.25 per hour Mystery Shopper bonus post-training.
• Extra £5 per hour for shifts beginning between 3-5am after training.
• 28 days annual leave (pro-rated for part-time).
• Participation in pension scheme and healthcare cash plan.
• Complimentary food and beverages during working hours.
• Club Pret Membership offering 50% off food and up to 5 free barista-prepared drinks daily when off shift.
• Loyalty rewards at 5, 10, 15, and 20 years of service.
• Frequent recognition and rewards for excellent performance.
• Marketplace discounts on shopping, travel, fitness, dining, technology, and more.
• Provision of comfortable footwear to wear while on shift.

Life in Our Shops

• Opportunities for personal growth including professionally funded qualifications, leadership development, and mentoring.
• Commitment to diversity and belonging, supporting confidence and valuing individuality.
• A fast-paced, varied working environment with a supportive team culture.
• Engagement in community and purpose through the Pret Foundation.

Our Core Values

• Happy Teams, Happy Customers
• Consistently High Standards
• Constant Improvement
• Ethical and Responsible Conduct

Recruitment Process

Applications are encouraged from all backgrounds, with particular support for underrepresented groups. Following your application, there is an initial phone screening, then a one-hour in-shop interview with management and team members. Pret requests applicants apply with genuine effort rather than automated assistance.

Diversity and Inclusion

Pret is committed to inclusivity, welcoming applications from diverse groups such as women, persons with disabilities, neurodiverse individuals, ethnic minorities, and the LGBTQ+ community. Reasonable adjustments during recruitment are available upon request.