Team Member

About Pret

Pret A Manger is a global chain boasting over 750 stores across 20 countries, recognized for freshly made food, organic coffee, and a culture built on innovation, inclusion, and excellent customer service. We are dedicated to being the hospitality employer of choice everywhere we operate, offering a dynamic environment for team members to thrive.

Role Overview

As a Team Member, you will be the welcoming face on the shop floor, responsible for serving customers and preparing freshly made food in our kitchen. This role is driven by passion for our products, customers, and teamwork.

Key Qualities

• Display kindness, honesty, and generosity by bringing warmth and authenticity to your work every day.
• Share a passion for delivering exceptional customer service.
• Contribute to a joyful environment through small acts of kindness, enhancing the Pret experience.
• No previous experience required; comprehensive training will be provided to support development.

Benefits

• Earn an additional £1.25 per hour Mystery Shopper bonus after training completion.
• Receive a £5 per hour premium for shifts starting between 3-5am post-training.
• Enjoy 28 days of annual leave (pro-rated for part-time staff).
• Access pension scheme and healthcare cash plan benefits.
• Free food and beverages during working hours.
• Club Pret Membership for 50% food discounts and up to 5 free barista-made drinks daily outside working hours.
• Loyalty awards recognizing service milestones (5, 10, 15, 20 years).
• Regular rewards and recognition for high standards.
• Marketplace discounts covering shopping, travel, fitness, dining, and technology.
• Comfortable free shoes provided for shifts.

Working Environment

• Opportunities for professional growth via funded qualifications, leadership development, and mentoring.
• A diverse and inclusive workplace welcoming individuals from all backgrounds.
• A fast-paced setting that fosters building versatile skills and connecting with new people.
• Participation in community initiatives through the Pret Foundation.

Core Values

• Happy Teams Lead to Happy Customers.
• Strive for Amazing Standards Daily.
• Commitment to Continuous Improvement.
• Upholding Integrity and Doing the Right Thing.

Recruitment Process

Submit your application thoughtfully as we want to understand the real you. If shortlisted, you will participate in a phone screening followed by an in-person shop interview with the General Manager and team.

Diversity and Inclusion

Pret welcomes applicants from underrepresented groups including women, people with disabilities, neurodiverse individuals, ethnic minorities, and LGBTQ+ community members. Please inform the recruitment team if you require any support or adjustments during the hiring process.