Team Lead Billing

Role Overview

As a Team Lead in Billing, you will oversee the transactional services team to ensure timely and accurate settlement reporting and invoicing aligned with client deadlines. The position requires driving team performance to meet service level agreements (SLAs) and fostering collaboration with internal departments to streamline billing processes.

Key Responsibilities

• Lead and support the transactional services team to achieve accuracy and efficiency in client settlements and invoicing deadlines.
• Prepare, review, and validate invoices and settlements for clients and subcontractors.
• Coordinate with multiple departments to complete billing and settlement workflows effectively.
• Ensure adherence to established procedures and invoice instructions, including uploading required documents to client portals.
• Accurately process large volumes of detailed data related to billing activities.
• Apply operational process knowledge to understand impacts on invoicing and settlements.
• Track progress of client orders relative to SLAs and raise issues proactively.
• Utilize Excel for summarizing, reporting metrics, and auditing invoicing processes.
• Extract and analyze data from operational and accounting systems to verify comprehensive billing.
• Verify that invoice coding corresponds correctly with General Ledger accounts and VAT regulations, ensuring proper invoice presentation.
• Collaborate closely with other departments to facilitate smooth client billing transactions.
• Create and update Standard Operating Procedures (SOPs) and process guides to maintain accuracy and best practices.
• Develop clear productivity metrics and identify potential issues for senior management review.
• Perform additional assignments as necessary.

Required Skills and Qualifications

• Proven experience managing billing or transactional service teams.
• Strong understanding of invoicing, settlement processes, and VAT compliance.
• Excellent data handling capabilities with high accuracy for large datasets.
• Competence in using Excel for data summarization and reporting.
• Ability to extract and interpret data from operational and accounting software systems.
• Collaborative working style to coordinate between departments effectively.
• Experience in creating and maintaining SOPs and procedural documentation.

Additional Information

No explicit details provided regarding number of openings, education requirements, or eligibility criteria.

Compensation

Monthly salary ranges from 70,000 to 100,000 INR.