Supervisor - Monread Fare Store

About the Role

Monread Fare located in Naas is currently searching for an enthusiastic and proactive Supervisor to become part of our team. This role demands active day-to-day frontline management to ensure exceptional operational standards of the store are consistently achieved.

Key Responsibilities

• Manage and guarantee the efficient operation of cashier staff.
• Address and resolve customer enquiries, requests, and complaints in line with store policies.
• Responsible for opening and closing the store premises each day.
• Ensure staff adhere to company dress code and appearance standards.
• Maintain comprehensive knowledge of relevant legislation, including Health & Safety, Employment laws, and Consumer regulations, to carry out job duties proficiently.
• Facilitate effective communication between staff and store management.
• Deliver top-tier customer service to all patrons.
• Support the induction, training, and ongoing development of new and existing store employees.
• Enforce company regulations, policies, and procedures consistently.
• Monitor and ensure punctuality and attendance of all team members.
• Participate in any training or development sessions as prescribed by store management.
• Uphold and embody the brand’s values, encouraging others to do the same.
• Manage stock ordering processes.
• Perform any additional duties assigned by store management.

Employee Benefits

• 60% discount for staff on store products.
• Recognition through a Peer Awards Scheme.
• Incentives via an Employee Referral Program.
• Access to free staff parking facilities on-site.
• Strong potential for career advancement within the company.
• Participation in the Bike to Work Scheme.

Candidate Profile

• Minimum of 2 years’ experience in a similar supervisory role.
• Demonstrated leadership skills and ability to manage a team effectively.
• Excellent verbal communication with a solution-oriented mindset and a positive outlook.
• Customer-centric approach with a commitment to delivering outstanding service and adeptness in handling customer concerns.
• Self-motivated and driven to achieve success independently, with strong attention to detail.
• High level of integrity, honesty, and respect for colleagues and customers alike.
• Collaborative team player capable of both leading and supporting others as necessary.
• The company is not engaging recruitment agencies for this role at this time.