- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Eligibility
- Applicants should have demonstrated leadership capability in retail and possess strong interpersonal skills aligned with the company’s values.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
At Bershka, our stores are hubs of energy, culture, and commercial success. We prioritize delivering a powerful customer experience by fostering dynamic teams that act swiftly and creatively. As a Supervisor, you will play a pivotal leadership role on the shop floor, utilizing emotional intelligence and commercial savvy to achieve business goals through people management. You will inspire your team, enhance customer interactions, and apply business insights to daily operations.
Responsibilities
- Lead and motivate your team by practicing empathy, active listening, and providing clear guidance.
- Establish trust and accountability within a diverse workforce, managing challenges with professionalism.
- Utilize sales data, key performance indicators, and product information to inform decision-making.
- Implement commercial strategies effectively on the shop floor, ensuring excellent visual merchandising, stock control, and replenishment.
- Demonstrate and promote proactive, personalized customer service while anticipating and exceeding customer needs.
- Maintain operational standards, processes, and compliance in a busy retail environment, balancing leadership with task execution.
- Uphold Bershka’s values by acting with integrity, championing inclusivity, collaboration, and sustainability efforts.
Requirements
- Proven track record in leading retail teams in high-paced settings.
- High emotional intelligence with a positive influence on colleagues.
- Strong commercial insight and confidence in interpreting sales metrics to drive actions.
- Excellent time management and organizational capabilities.
- Ability to remain resilient and adaptable to changing circumstances.
- Commitment to high ethical standards, integrity, and personal accountability.
Perks
- Competitive salary package.
- 25% staff discount applicable across all Inditex brands.
- 28 days of holiday entitlement annually.
- Company pension scheme.
- Access to the "More for Less" benefits platform offering varied discounts.
Eligibility
The role is open to candidates who meet the outlined experience and mindset criteria, with a passion for retail leadership and customer service excellence.
Industry
Retail