Sunday Supervisor

Role Overview

Joining as a Sunday Supervisor, you will assist the Shop Manager in boosting sales of preloved goods by maintaining excellent store standards and providing superior customer service. Your efforts help fund essential mental health support programs at Mind, an organization dedicated to supporting individuals facing mental health challenges.

You will also assume full responsibility for the shop's performance in the Manager's absence and lead the team of volunteers with encouragement and guidance. This role allows you to make meaningful community impact by fostering an inclusive, supportive environment for customers and volunteers alike.

Who We Are Looking For

• Enthusiastic about retail and customer engagement
• Capable of inspiring and leading a team
• Efficient in managing and prioritizing tasks for yourself and others
• Committed to delivering excellent customer experience
• Aligned with our core values and behaviours

Experience in management or supervision is not mandatory; we welcome individuals with a proactive attitude, willingness to work hard, eagerness to learn, and a dedication to our ethos.

Benefits

• Competitive hourly wage aligned with the Real Living Wage
• Annual entitlement of 25 days paid leave (pro-rated for part-time roles)
• Access to workshops and courses for professional growth
• Tailored induction programs upon joining
• Opportunities for additional qualifications and training
• Supportive work-life balance policies
• Family-friendly policies and enhanced remuneration
• Attractive pension plan and life insurance
• 25% discount at all Mind retail outlets
• Exclusive savings through an employee discounts app covering 160+ retailers
• Employee Assistance Programme for wellbeing support
• Cycle to Work initiative
• Interest-free loan for season tickets

About Mind Retail

Mind Retail oversees nearly 200 shops across England and Wales, generating approximately 30 million annually to support mental health services. The organization is expanding and aims to continuously promote mental health support and respect for those affected.

Commitment to Equality, Diversity, and Inclusion

Mind values diversity and strives to create a workplace where everyone feels accepted and encouraged to be their authentic selves. The organization stands for fairness regardless of race, gender, religion, sexual orientation, caregiving responsibilities, age, disability, or past offenses.

Safer Recruitment Policy

Mind is dedicated to safeguarding its employees and volunteers. Candidates will undergo reference checks and an enhanced DBS check which includes the Children's Barred List or an appropriate workforce check based on duties. Applicants can use a disclosure calculator to anticipate what may appear on their DBS check.

Legal and Application Details

This vacancy is exempt from the Rehabilitation of Offenders Act 1974 and its amendments. Mind may close applications early depending on the volume of strong candidates and encourages timely applications.