Strategic Account Representative - Windsor, Ontario

About the Company

MSC Industrial Supply Co. is a leading distributor across North America specializing in metalworking and maintenance, repair, and operations (MRO) products and services. With over two million products and more than 80 years of industry experience, MSC strives to uphold their Built to Make You Better promise for customers, communities, and employees alike.

Position Overview

The Strategic Account Representative will drive long-term profitable sales expansion by securing new, sizable accounts within the territory spanning from West Greater Toronto Area to Windsor, Ontario. The role focuses on executing a thorough prospecting strategy targeting prospective high-potential clients, achieving minimum monthly revenue targets through negotiation and closing of new business accounts.

Key Responsibilities

• Achieve sales and market plan objectives emphasizing new strategic account development.
• Identify quality prospects aligning with the business model.
• Conduct detailed customer needs assessments to qualify and engage potential customers.
• Negotiate and secure long-term contracts with new customers.
• Develop pricing strategies that meet gross margin goals.
• Monitor and manage metrics that showcase MSC's value proposition.
• Perform customer surveys and design planographs tailored to client requirements.
• Provide market intelligence to help the company respond effectively to market demands.
• Submit timely written reports in required formats to management.
• Promote MSC's culture across the department and company to support vision and unity of purpose.
• Participate in special projects and undertake other duties as necessary.

Required Qualifications and Experience

• High school diploma or GED minimum; 2 to 4-year college degree preferred.
• At least 3 years of demonstrated success in system selling and conceptual/solution-based sales within a value-added environment.

Skills and Competencies

• Proven success in acquiring new accounts and meeting sales goals.
• Strong closing abilities and consistent record of sales achievement.
• Excellent organizational, verbal, written communication, listening, and presentation skills.
• Ability to adapt communication for varied audiences, including board rooms, maintenance floors, and purchasing agents.
• Skills in designing, developing, and effectively presenting reports, proposals, and sales strategies.
• High integrity and ability to swiftly build customer relationships.
• Proficient with productivity tools such as laptops, spreadsheets, word processing, email, and contact management software.
• Preferred technical knowledge related to fasteners, chemicals, industrial maintenance supplies, electrical, plumbing, welding, and shop supplies.
• Understanding of economic, financial, and business profitability principles.

Additional Requirements

• Valid driver's license with ability to travel up to 75% of the time within assigned territory and region; some overnight travel expected.
• Capability to lift and handle products weighing up to 40 pounds.

Compensation and Benefits

The role offers a base salary starting from $65,000 up to $105,000 depending on location and experience, plus potential bonuses and commission opportunities. Salary figures are competitive within the industry and region, adjusted for experience, education, and peer pay equity. MSC reserves the right to update compensation based on market conditions.

Equal Opportunity and Accessibility

MSC is dedicated to fostering an inclusive and respectful workplace offering equal employment opportunities regardless of race, color, religion, age, sex, ethnic origin, disability, veteran status, sexual orientation, or other protected categories. The company complies with accessibility laws and offers accommodations throughout the recruitment process upon request.