Strategic Account Manager

Role Overview

We are looking for a seasoned and commercially insightful Strategic Account Manager to join our Commercial Sales team. This role focuses on overseeing a portfolio of key national accounts, fostering robust customer relationships, and driving consistent growth through thoughtful account strategy, innovation, and value delivery.

Key Responsibilities

• Manage and expand a portfolio of strategic national accounts.
• Create and implement joint business plans aimed at revenue growth, improving customer retention, and enhancing margins.
• Establish and maintain strong partnerships with senior decision-makers and essential stakeholders.
• Lead formal customer engagement initiatives and regular business review sessions.
• Spot opportunities to increase the business share and grow existing accounts.
• Champion customer value delivery strategies to minimize total ownership costs and position Sealed Air as a premier solutions partner.
• Organize innovation workshops, customer sessions, and strategic planning meetings.
• Collaborate with internal teams including Sales, Marketing, Demand Planning, and Manufacturing to deliver on customer plans.

Required Experience and Skills

• Proven track record in Strategic or Key Account Management.
• Successful history of developing enduring customer partnerships and achieving commercial expansion.
• Strong business insight with a knack for pinpointing and leveraging commercial opportunities.
• Experienced in formulating and executing strategic business agendas.
• Excellent skills in negotiation, stakeholder engagement, and influence.
• Advanced analytical and problem-solving abilities.
• Competence in project management and implementation.
• Experience conducting customer business reviews and leading executive-level meetings.
• Familiarity with CRM software and ERP systems.

Core Competencies

• Strategic agility
• Commercial awareness
• Customer focus
• Stakeholder engagement
• Influencing without authority
• Negotiation expertise
• Team collaboration
• Execution excellence
• Analytical thinking

Qualifications

• Preferred bachelor's degree in Business, Commerce, Marketing or a related field.
• Equivalent professional commercial experience also acceptable.
• Must hold a valid New Zealand Driver's Licence.

Additional Information

This position offers the chance to significantly influence customer strategy, nurture growth in nationally important accounts, and engage with expert teams across New Zealand and beyond. Candidates will enjoy autonomy to shape outcomes, develop meaningful partnerships, and contribute to sustained business success.

Eligibility: Applicants must have permanent work rights in New Zealand to be considered.