Store/Night Clerk

Role Overview

Join Roundy's Supermarkets as a Store/Night Clerk dedicated to delivering exceptional customer service and maintaining a clean, safe environment that welcomes repeat business. You'll collaborate with department leadership to achieve sales and profitability goals, uphold stringent quality assurance, and promote the company's core values including respect, honesty, integrity, diversity, inclusion, and safety.

About Roundy's

Originating in the Midwest and merging with The Kroger Company in 2015, Roundy's operates over 140 stores under banners such as Pick ‘n Save and Metro Market in Wisconsin, and Mariano's in Illinois. As part of Kroger's network, we unite passionate teams committed to nourishing customers, communities, and each other through food-centered experiences.

Your Impact

• Create an outstanding customer experience through superior service.
• Maintain a safe, clean store environment that encourages customer loyalty.
• Support your department manager in meeting sales and profit objectives.
• Monitor and enforce quality assurance standards.
• Champion the Customer 1st strategy and motivate peers to provide exceptional service.
• Exemplify company values of respect, honesty, integrity, diversity, inclusion, and safety.

Benefits and Support

• Robust healthcare plans including medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, including holiday and sick pay subject to eligibility.
• Access to emotional and financial counseling programs.
• Employee discounts on food, travel, technology, and more.
• Tuition reimbursement up to $21,000 over your career.
• Extensive training and diverse career advancement opportunities.

Qualifications

Minimum:

• Ability to manage stressful situations.
• Basic math proficiency, including counting, addition, and subtraction.
• Effective communication skills.

Preferred:

• Prior retail experience.
• Proficiency in a second language (spoken, read, or written).

Key Responsibilities

• Promote trust and respect among colleagues.
• Create a welcoming and appreciated customer environment by responding to product inquiries.
• Develop and maintain thorough knowledge of department and store products to advise customers and suggest items.
• Recommend products and inform customers of specials and promotions.
• Inspect product freshness, monitor sell-by dates, and take corrective action when needed.
• Label, stock, and inventory department merchandise accurately.
• Procure fresh customer-ordered products promptly.
• Report discrepancies in product orders or shipments to management.
• Maintain a positive attitude and stay informed about current and upcoming advertisements.
• Comply with all food safety and regulatory requirements.
• Ensure proper temperature maintenance in cases and coolers, and keep detailed temperature logs.
• Enforce safety programs by identifying hazards and reporting issues to management.
• Conduct equipment inspections to support preventive maintenance and notify managers of needed repairs.
• Report any customer or employee accidents to management immediately.
• Alert management of any safety risks, suspicious activity, theft, or fraud.
• Perform all duties with or without reasonable accommodations.

Additional Information

If you require accommodations during the application or hiring process, contact the designated support number or store management.