Store Manager

About the Opportunity

Harbourne Associates is assisting a prominent retail enterprise in the professional beauty and consumer goods sector by recruiting a Store Manager. This role offers an experienced retail leader the chance to fully manage a thriving store, leading a motivated team and driving commercial success, exceptional customer service, and operational excellence.

The Store Manager will be instrumental in achieving sales growth, nurturing talent, and fostering a positive environment for customers and staff alike.

Key Responsibilities

• Lead, mentor, and develop a high-achieving store team.
• Drive sales and meet commercial objectives.
• Identify and execute strategies to increase customer acquisition and sales performance.
• Recruit, nurture, and retain team members.
• Ensure an outstanding customer experience consistently.
• Monitor competitor activities and observe local market trends.
• Maintain effective stock management and inventory controls.
• Ensure compliance with company policies, procedures, and health and safety standards.

Candidate Profile

• Previous experience as Store Manager, Assistant Manager, or in retail management.
• Proven ability to lead, motivate, and manage a high-performing team.
• A strong commercial focus with experience achieving sales targets.
• Excellent verbal communication and relationship-building skills.
• A genuine passion for exceptional customer service and retail excellence.
• Capability to coach, develop, and inspire team members.
• Comfortable working in a fast-paced retail setting.

Desirable Attributes

• Experience within the hair, beauty, or cosmetics industry.
• Retail-related qualifications.
• Certifications in customer service.

Benefits and Rewards

• Competitive base salary.
• Opportunities for monthly performance bonuses.
• Employee discounts and benefits.
• Prospects for career growth and development.
• Joining a growing, customer-centric retail business.
• Continuous training and product education.

Why This Role?

This position is ideal for a passionate retail leader who thrives on driving results through team leadership, delivering exceptional customer experiences, and building effective teams. If you seek a role with autonomy, clear progression paths, and a strong commercial emphasis, we encourage you to consider this opportunity.