Store Manager

Overview

As a Store Manager at Harbor Freight Tools, you will lead your store team to optimize financial performance by effectively managing talent, overseeing operational execution, and ensuring an excellent customer experience. This role demands a driven and results-oriented leader who is skilled at building and motivating high-performing teams that execute flawlessly.

Key Responsibilities

• Drive sales to surpass financial targets.
• Manage payroll expenses and control operational costs.
• Create a results-centric store environment focused on achievement.
• Successfully execute special promotional events.
• Prioritize and manage workload efficiently.
• Validate adherence to standard operating procedures.
• Ensure full compliance with company policies.
• Serve as a subject matter expert in all store operational processes.
• Recruit high-caliber talent and oversee their training and development.
• Handle performance management and provide constructive feedback.
• Optimize staffing and scheduling to meet store needs.
• Cultivate a cohesive team atmosphere.
• Maintain a friendly and welcoming store environment.
• Ensure products are consistently in stock and correctly priced.
• Keep the store clean, neat, and well-organized.

Success Factors

• Use data to prioritize tasks and convert goals into concrete action plans, continuously driving results.
• Recruit, train, coach, and retain team members to build a high-performing workforce with growth potential.
• Approach challenges with a solutions mindset, exploring beyond initial answers and persisting toward goals.
• Set clear responsibilities and measurable objectives; monitor progress and provide effective feedback.
• Exhibit managerial courage by delivering timely, direct, and actionable feedback while taking necessary actions.
• Maintain a strong customer focus, communicating respectfully with associates and customers to enhance operational execution and customer satisfaction.

Compensation and Benefits

The expected salary range is $70,000 to $88,320 annually, determined by location, skills, education, and experience. The role is eligible for quarterly bonuses and a comprehensive benefits package that includes medical, dental, vision, life insurance, short- and long-term disability. Eligible employees can participate in the company 401(k) plan. Paid time off accrues up to 200 hours annually, inclusive of PTO, paid holidays, and floating holidays. Additionally, paid sick leave up to 80 hours per year is provided unless superseded by law.

Working Hours

Respectful scheduling within store operational hours between 6 AM and 10 PM.