Store Manager - The Shoe Co.

Overview

Join The Shoe Co., a part of Designer Brands Canada, as a Store Manager where you will champion inclusivity and foster diverse customer engagement within a welcoming, expressive environment. We value diversity and inclusivity, encouraging everyone to be their authentic selves to unlock full potential and contribute to an engaging workplace.

Key Responsibilities

• Lead the store to maximize business results by delivering excellent customer experiences tailored to create loyalty and satisfaction.
• Model and promote superior customer service and compelling merchandise presentation while ensuring operational excellence.
• Manage store operations including adherence to company policies, shrinkage control, payroll management, timely reporting, and effective scheduling.
• Recruit, develop, train, and motivate top talent passionate about footwear.
• Drive business objectives and reinforce The Shoe Co.’s brand image by embodying core values: Passion, Accountability, Collaboration, and Authenticity.
• Plan and execute agile business strategies to meet targeted results.
• Encourage teamwork, facilitate collaboration and support change initiatives in the store and across the district.
• Maintain open communication channels with Senior Operational Managers for effective coordination.

Qualifications

• Relevant post-secondary education.
• At least four years of experience in progressively responsible retail supervisory roles.
• Demonstrated track record of achieving sales targets and profitability in high-volume retail settings.
• Energetic leadership style with proven ability to inspire and motivate team members.
• Proficiency with computer applications including email, MS Word, and Excel or equivalents.
• Able to multitask efficiently in a fast-paced retail environment while maintaining quality customer engagement.
• Available to work day shifts, closing shifts, and weekends as needed.
• Geographical mobility within the area.

Benefits and Additional Information

• Employee discount of 30% on regular-priced store merchandise.
• Competitive benefits package for full-time employees.
• Paid Personal Days and Vacation for full-time employees.
• Flexible scheduling arrangements.
• Monthly bonus opportunities and comprehensive training and development programs.
• Access to 24/7 Employee Assistance Program for counseling, legal, financial advice, and more.
• Supportive open door policy and inclusive workplace culture.

Compensation

Pay range between $47,880 and $52,500 annually.

Diversity & Inclusion

Designer Brands Canada is committed to fostering diversity and provides accommodations upon request during recruitment for individuals with disabilities or special needs.

Recruitment Process

Some recruitment stages might utilize AI tools for screening; however, final hiring decisions rest with hiring managers.