- Experience
- Any
- Salary
- GBP 40,000 – GBP 40,000 / year
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Costa Coffee
Costa Coffee is a renowned global coffee brand aiming to create excellence and energize communities with great coffee experiences. The company takes pride in fostering success, empowering its people, and nurturing a positive workplace culture.
Role Overview
As a Store Manager at Costa Coffee's new Swadlincote Darklands Drive Thru location, you will be accountable for overall store operations, leading your team to deliver outstanding customer service, and driving sales growth. This permanent role offers a chance to influence the store’s success and establish a welcoming environment that keeps customers returning.
Key Responsibilities
- Deliver excellent customer service that meets customer expectations and promotes a strong service culture to enhance customer satisfaction scores.
- Engage with the local community to attract and retain new customers.
- Manage sales, profitability, and team performance while recognizing achievements.
- Lead and develop your team to reach their full potential through effective training and guidance.
- Create an inviting store atmosphere that encourages repeat visits.
Candidate Profile
- Proven leadership capability with experience in managing and nurturing successful teams.
- Forward-thinking mindset with strategic awareness of future trends and business objectives.
- Ambitious and eager to contribute to Costa Coffee’s growth journey.
- Strong brand advocate committed to upholding high operational standards.
- Ability to perform well under pressure and in dynamic environments.
Perks and Benefits
- Participation in the Coca-Cola share scheme with matched contributions.
- 50% discount on food and drinks across Costa-owned stores.
- A competitive pension scheme with up to 10% employer match.
- Eligibility to earn up to £10,000 annually in store-dependent bonuses through quarterly and yearly incentive schemes.
Culture and Values
Costa Coffee champions diversity, equity, and inclusion, encouraging employees to bring their true selves to work. The company is guided by values such as Discipline to Deliver, Passion for Progress, Winning with Warmth, Courage to Challenge, and Trust as Team Players.
Additional Information
For accessibility accommodations or further inquiries, candidates may contact recruitment directly via email.
Industry
Hospitality