Store Manager | Sylvia Park

About the Role

Join Lovisa as a Store Manager at our Sylvia Park location, Auckland, New Zealand. This role offers a chance to command a vibrant team in delivering top-notch customer service in a fast-paced retail environment focused on fashion jewellery.

What We Offer

• Exceptional growth prospects through expanding global store openings, opening doors to in-store leadership or international career moves.
• Birthday leave entitlement offering a paid day off to honor your special day.
• Exclusive team benefits including staff discounts on stunning jewellery, entry to unique contests, and rewards recognizing outstanding performance.
• Comprehensive hands-on training encompassing retail, customer service, and even ear and body piercing skills.
• A collaborative and supportive workplace culture promoting teamwork and shared success.

Who We Seek

The ideal leader is fashion-savvy, energetic, and driven to inspire their team, creating a positive and motivating store atmosphere that reflects Lovisa's brand ethos.

Key Responsibilities

• Lead and mentor your team to consistently deliver exceptional customer experiences aligned with Lovisa's brand standards.
• Manage store operations effectively to reach sales objectives and key performance indicators, maintaining a lively and engaging store environment.
• Oversee stock management and visual presentation, ensuring all merchandising is stylish, neat, and on-brand.
• Embody Lovisa's 10 + 1 Culture Commitments and cultivate strong, productive team relationships.
• Deliver regular coaching and professional development to enhance team competence and confidence.
• Maintain eye-catching merchandising that highlights the latest jewellery trends and attracts customer interest.

Candidate Attributes

• Strong leadership capabilities with a passion for fashion and ability to motivate others.
• Proactive approach to operational management, firmly committed to achieving results and fostering a positive work culture.
• Customer-centered mindset dedicated to creating memorable shopping experiences.
• Ambition and energy to meet and exceed sales targets and lead the team effectively.

Ready to Lead?

Step forward as a confident leader passionate about fashion and customer excellence. Join Lovisa to influence retail success and develop your career within a growing brand.