- Experience
- 2–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Swatch
Founded in 1983 by Nicolas G. Hayek, Swatch Ltd. is a premier Swiss watchmaker recognized globally for its innovative designs and influential brand presence. The initial Swatch watches introduced a groundbreaking concept filled with creative flair and bold spirit. Today, Swatch continues to innovate with a variety of new models, special editions, and maintains an active involvement in sports such as snowboarding, freeskiing, surfing, beach volleyball, and mountain bike slopestyle. The brand also has a strong connection with the arts, frequently collaborating with artists across various disciplines.
As part of Swatch, you will join an expansive retail network under the largest watchmaking group in the world, representing one of the most well-known watch brands internationally.
Role Overview
We invite a motivated and energetic Store Manager to lead our retail team, delivering outstanding customer experiences and driving sales performance.
Key Responsibilities
- Provide leadership and motivation to the retail staff to surpass sales and customer service objectives.
- Track store performance, interpret sales trends, and establish strategic plans to improve outcomes.
- Support and develop team members through training, performance feedback, and coaching.
- Maintain excellent customer service standards and address customer concerns tactfully.
- Supervise store operations including scheduling, visual merchandising, and adherence to head office policies.
- Manage stock accuracy, inventory upkeep, and daily cash handling procedures.
- Ensure the store environment meets standards for presentation, safety, and security.
- Prepare and submit precise reports and routine updates.
Candidate Profile
- Possess 2 to 3 years of experience managing retail operations.
- Focused on sales with strong customer orientation and attention to detail.
- Organized, proactive, and able to adapt swiftly within a fast-moving retail setting.
- Available to work weekends, public holidays, and accept rotating shifts.
Professional Requirements
Exceptional leadership abilities, strong communication skills, and effective people management are essential.
Languages
Proficiency in English is required; knowledge of a local language is advantageous.