Store Manager

Company Overview

Since 1983, Panda Restaurant Group has been the largest family-owned American Chinese restaurant concept, with nearly 2,800 locations worldwide. Our mission is to offer outstanding Asian dining experiences while fostering an empowering environment where employees are motivated to improve their lives. We take pride in upholding strong family values and positively impacting both our team and local communities.

Position Overview

As a Store Manager, you will oversee daily operations of an individual restaurant location, including directing staff, managing hiring processes, and achieving financial and service goals. You will ensure guests receive exceptional experiences and play a pivotal role in your store’s success. This position is the initial step on our General Manager development track, designed to cultivate your leadership abilities and deepen your understanding of Panda's culture and operational standards.

Training and Advancement

To prepare you for leadership excellence, we offer a comprehensive paid Store Management Leadership Training program lasting 12 weeks or more. Upon completing evaluations and successfully graduating from the General Manager certification course (GO100), you become eligible for a promotion to General Manager.

Compensation and Benefits

• Complimentary meals during work hours
• Competitive pay with bonus opportunities
• Medical, dental, vision, voluntary short-term disability, and cancer income protection insurance for full-time staff
• Pre-tax dependent care flexible spending account
• 401(k) plan with company matching contributions
• Paid time off, holidays, bereavement leave, and participation in Leave Share Program
• Discounts at theme parks, gyms, and additional perks
• Opportunities to contribute to community initiatives
• Extensive paid hands-on training and ongoing leadership development
• Continuous educational assistance including scholarships
• Lucrative referral bonuses for associate recruitment
• Income protection benefits including Disability, Life, and AD&D insurance

Eligibility criteria apply for participation in all benefits. Further details can be found in official company documentation.

Desired Qualifications

• High school diploma or equivalent is mandatory
• Willingness and flexibility to transfer within a 50-mile radius of current residence
• Availability to work variable schedules including mornings, evenings, weekends, and holidays as business needs dictate
• Current Serve Safe food safety certification

Work Environment and Physical Requirements

The role requires frequent standing for extended periods, working in hot, steamy kitchen environments, and handling equipment such as Chinese cook knives. Employees must manage physical demands like lifting up to 50 pounds and reaching across counters approximately 36 inches in height. Due to high noise levels and limited space, the ability to communicate clearly, adapt to rapidly changing situations, and effectively resolve conflicts is essential.

Equal Opportunity Employer Statement

Panda Restaurant Group, Inc. is committed to providing equal employment opportunities regardless of legally protected characteristics including but not limited to gender, race, religion, disability, age, and veteran status. Accommodations are available upon request during hiring and employment processes to ensure fair participation.