Store Manager

Position Overview

The Store Manager role aims to routinely achieve business targets by providing outstanding customer service through well-supported retail staff. The manager ensures compliance with brand and company standards while promoting loyalty programs to increase repeat customers.

Key Responsibilities

• Motivate and direct staff towards meeting daily, weekly, and monthly sales goals.
• Maintain fashionable appearance and current product knowledge to help prevent inventory loss.
• Stay continuously informed about the latest products, trends, and fashion to anticipate customer demands.
• Manage stockroom efficiently to minimize stock losses and ensure proper stock levels for maximum sales.
• Enforce brand and company policies consistently among all store personnel.
• Employ innovative strategies to meet or exceed sales targets.
• Conduct weekly audits of store administration and promptly address any issues or discrepancies.
• Oversee staff scheduling, leave management, and handle any grievances.
• Maintain visual merchandising standards according to company guidelines at all times.
• Promote the company’s Club Apparel Loyalty Program to drive repeat business.
• Supervise store operations and report employee and product-related feedback to Area Manager.
• Ensure vigilant security monitoring within the store at all times.
• Be knowledgeable of all group brands to facilitate suggestive selling.
• Assume full responsibility for all store operations from start to finish.
• Be physically capable of standing for prolonged periods and performing heavy lifting tasks.