Store Manager (m/w/d)

About Pukka Berlin

Pukka Berlin represents sustainable, fair, and personally crafted jewelry that bridges the gap between fine and fashion jewelry. The brand delivers high integrity and quality through its own innovative value chain. Their minimalist designs draw inspiration from the cultures of Berlin, Nairobi, and Bombay, promoting both aesthetic appeal and a sense of well-being.

Key Responsibilities

• Oversee store operations including staff management and administrative duties.
• Drive the growth and development of the location, including organizing events.
• Handle sales processes efficiently.
• Manage the store's online order processing.
• Ensure customer satisfaction across all sales channels.
• Input customer and sales data into designated software systems.
• Provide personalized consultations for wedding and engagement rings.
• Supervise after-sales services.
• Perform various administrative tasks related to store management.

Qualifications

• Experience in retail sales, preferably with jewelry.
• Fluency in German (C1 level) and English, both spoken and written.
• Training as a goldsmith is advantageous but not mandatory.
• Strong management, organizational, and sales skills.
• Proactive, communicative with business acumen.
• Customer-focused, adaptable, and capable of working independently.
• Collaborative team spirit.
• Basic IT proficiency.

Benefits

• Start-up culture with a young and dynamic team.
• Diverse team with flat hierarchy, providing responsibilities to all members.
• Opportunities for personal and professional growth.
• Central store location in Düsseldorf.
• Engagement with sustainable and fair contemporary jewelry.
• Regular team events and social gatherings such as after-work drinks.

Compensation & Working Hours

• Full-time role requiring 38 to 40 hours weekly.
• Monthly salary ranges between €3,800 and €4,500 depending on experience and working hours.
• Eligible for revenue sharing based on store sales.
• Anticipated starting period from March or April.
• Workplace located in Düsseldorf Altstadt.