Store Manager

About Intersport Elverys

Intersport Elverys stands as a leader and innovator within the sports retail sector, currently operating 44 stores across Ireland. The brand plays a significant role in promoting Irish sport by supporting participation at all levels, ranging from grassroots organizations and community events to high-profile teams and national athletes. Beyond sponsorships such as Mayo GAA and partnerships with prominent sports organizations, Intersport Elverys is committed to fostering a healthier, more active Irish community by backing the environments where sports flourish.

Key Responsibilities

• Oversee day-to-day store operations, including sales management, team coordination, customer service, security measures, health and safety protocols, stock control, and resource allocation.
• Achieve and surpass store sales goals and key performance indicators (KPIs).
• Lead recruitment, training, coaching, and management of staff in alignment with company policies, ensuring fairness and consistency.
• Manage financial aspects such as cash handling, wage expenses, budget adherence, and administration of systems like TMS and BC.
• Implement effective visual merchandising to attract, engage, and inform customers.
• Ensure in-store services such as Safesize and Assisted Selling are properly staffed and promoted.
• Maintain vigilance on security procedures to prevent loss and protect inventory.
• Oversee health and safety practices, making sure all team members are trained and compliant with company standards.
• Identify evolving and emerging customer needs and develop new business opportunities accordingly.
• Successfully execute projects reflecting company strategic goals.
• Maintain consistent high standards for store presentation and operations.
• Function as key holder and primary contact for alarm activations.
• Provide support and cover in other stores when necessary.
• Perform additional duties as needed to ensure smooth store functioning.

Qualifications, Skills, and Experience

• Possess 2 to 3 years of retail management experience, depending on the store grade.
• Exemplary interpersonal and communication abilities coupled with strong leadership and team management skills.
• Strong dedication to delivering outstanding customer experiences and an understanding of their impact on sales and profitability.
• Experience or knowledge in visual merchandising is advantageous.
• Comprehensive product knowledge relevant to the store offerings.
• Proficient in IT skills, including Microsoft Excel, email communication, and SAP systems.
• Holding a third-level qualification in Business or Retail Management is beneficial but not mandatory.

Additional Benefits

• Staff discount available for purchases made in-store.
• Access to various learning and development programmes, including an online training platform, Next Gen Management Programme, education assistance, and study/exam leave.
• Recognition through service awards.
• Employee assistance programmes for personal and professional support.
• Company sick pay, maternity, and paternity top-ups based on experience.
• Participation in employee referral scheme.
• Acknowledgement of significant life events and milestones.

Note

This job description is dynamic and not exhaustive. Responsibilities and duties may shift over time to reflect future business needs.