Store Manager

About Trek

Join the Trek family where we create beloved cycling products, offer outstanding hospitality, and aim to transform the world by encouraging more people to ride bikes. Trek is a leading global company in manufacturing, distribution, retail, and wholesale of cycling goods focused on tackling issues like urban congestion, pollution, obesity, and mental health through cycling. We are a family-owned, values-led business dedicated to professional growth, fielding the best teams, and fostering a fun, supportive culture.

Why Work at Trek?

• Competitive base salary plus performance bonuses rewarding your achievements.
• Collaborative environment with motivated, cycling passionate colleagues.
• Strong leadership commitment to your success, including Level 5 Leadership development through Trek University.
• Focus on mental wellness as a key priority.
• Opportunities for career advancement, ongoing learning, leadership development, and annual travel to the Founders Summit in Canberra.
• Exclusive staff discounts on top cycling products and partner programs.
• Community engagement supporting cycling initiatives, charity events, and local causes.
• Regular company events and team-building activities to keep work enjoyable.

Role Overview

We seek a Store Manager ready to lead with energy, inspire a high-performance team, and create memorable experiences for customers. While a passion for cycling is welcomed, the critical element is your commitment to running the store as if it were your own business.

• Lead and motivate your team to deliver excellent performance and exceptional customer service.
• Represent and uphold the Trek brand, ensuring outstanding customer experiences.
• Drive store performance by achieving sales targets, managing margins, and maintaining inventory standards.
• Oversee visual merchandising, operational processes, and store optimization initiatives.
• Set and accomplish weekly, monthly, and yearly objectives aligned with financial and strategic goals.

Candidate Profile

• Demonstrated leadership experience building and developing teams in a retail setting with proven results.
• A strong customer-first approach focused on delivering superior service consistently.
• At least four years of retail experience, including a minimum of two years in a supervisory or management position.
• Track record of increasing sales and profitability.
• Strategic thinker adept at identifying opportunities and formulating innovative solutions.
• Comfortable utilizing technology and retail store systems.
• Flexible to work varied shifts including weekends, evenings, and holidays as needed.

Additional Information

As a retail store manager at Trek, you are recognized as a founder and pivotal to the success of the business. The role offers a meaningful career path beyond a typical job, full of development possibilities and the chance to build a thriving cycling community.