Store Manager

About Panda Restaurant Group

Established in 1983 in Glendale, California, Panda Restaurant Group has grown into the largest family-owned American Chinese dining concept, with nearly 2,800 locations worldwide. Our mission is to deliver outstanding Asian dining experiences while fostering an organization that inspires personal and professional growth among our team members.

Role Overview

As a Store Manager, you will oversee the full operations of a single Panda Express store. Responsibilities include hiring, managing, and leading associates to meet financial targets and to ensure exceptional customer service standards. This position serves as a critical stepping stone in the General Manager development track, with comprehensive leadership training provided to prepare you for future advancement.

Key Responsibilities

• Manage day-to-day store operations including staff hiring and direction
• Drive attainment of financial goals
• Ensure delivery of superior guest experiences

Training and Advancement

External candidates will receive a minimum of 12 weeks of paid store leadership training, ongoing mentorship, and support from the Panda community. Successful completion of evaluations and the General Manager certification course (GO100) will qualify you for promotion to General Manager.

Compensation and Benefits

• Hourly pay ranging from $27 to $30, influenced by location and experience
• Bonuses with the understanding they are discretionary and subject to change
• Free meals during work hours
• Comprehensive medical, vision, dental, short-term disability, and cancer income protection insurance for full-time employees
• Pre-tax dependent care flexible spending account
• 401(k) plan with company match
• Paid time off including holidays, bereavement leave, and Leave Share Program
• Discounts on theme parks, gym memberships, and more
• Community involvement opportunities
• Ongoing career and leadership development including continuous education assistance and scholarships
• Lucrative employee referral bonuses
• Income protection products like disability, life, and accident insurance

Candidate Requirements

• High school diploma or equivalent required
• Flexibility to relocate within a 50-mile radius of current home
• Availability for a flexible work schedule including opening and closing shifts, weekends, evenings, and holidays
• Food safety certification such as ServSafe

Work Environment and Physical Requirements

Working conditions include standing for long periods in environments with hot steam, high noise levels, and limited workspace. Employees must prepare hot and cold foods rapidly and accurately, use kitchen tools such as Chinese cook knives, and be capable of lifting up to 50 pounds. This role demands excellent verbal communication, adaptability, and conflict management skills in a fast-paced setting.

Diversity and Inclusion Statement

Panda Restaurant Group is an equal opportunity employer committed to inclusive hiring practices prohibiting discrimination on various legally protected characteristics. The company complies with ADA requirements, offering reasonable accommodations during the application and employment processes.