Store Manager - Convenience
Hartlepool, England, United Kingdom · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
As a Store Manager, you will act as the entrepreneur of your own store, prioritizing customers, colleagues, and the local community. Leading your team to foster a positive environment, you will ensure the store is a preferred place for both working and shopping.
Reporting directly to the Area Manager, your core responsibilities include:
- Guiding the team to cultivate a market-leading customer experience that aligns with the Morrisons brand standards.
- Continually exploring innovative methods to enhance customer service.
- Optimizing your store's commercial outcomes by treating it like your personal business and finding continual improvements.
- Overseeing people management activities such as recruitment, onboarding, training, and development to build an inclusive environment where every individual contributes to excellent service.
- Nurturing relationships with the local community to strengthen the store's supporting role.
Work schedules will largely depend on the needs of the customers and business, commonly including early mornings, late evenings, and weekend shifts. Flexibility is essential.
Post Office Services & Vetting
Certain stores offer post office services which may require you to pass a P250 check, including a financial background check. Passing this check is mandatory before employment begins.
Benefits
- 28 days of annual leave
- 15% colleague discount applicable in convenience stores, supermarkets, and online retailers
- Participation in a contributory company pension scheme
- Access to the Sir Ken Morrison Leadership School, an internal leadership program accredited by a university
- Health and wellbeing services, including Vita Health and Aviva digital GP support
- Exclusive offers through 'My Morri' including discounts on daily purchases, dining, leisure, cashback, and reloadable cards
Candidate Profile
Ideal candidates often come from fast-paced, customer-oriented backgrounds such as retail, convenience, or hospitality sectors. While not mandatory, experience in the following is essential:
- Strong enthusiasm for identifying and growing talent
- Capability to coach, motivate, and foster a culture of team success
- Skill in influencing, listening, and considering diverse viewpoints to inspire and innovate
- Willingness to actively support team efforts to meet store goals
- High resilience and the ability to effectively resolve challenges
Industry
Retail