Store Manager / Assistant Store Manager

Job Overview

We are seeking a Store Manager or Assistant Store Manager to lead our team in Singapore, ensuring sales targets and profitability are met through effective team management, superior customer service, and compliance with company policies.

Key Responsibilities

• Manage daily store operations to uphold brand standards and present a strong brand image.
• Guide and motivate staff by setting clear objectives and priorities, driving sales and elevating customer satisfaction.
• Meet sales and key performance indicators assigned to the boutique.
• Collaborate with team members to recruit new VIP customers and execute CRM strategies to secure customer loyalty.
• Maintain optimal inventory levels and a well-curated product assortment in the store.
• Provide coaching and mentorship to team members to improve performance and professionalism.
• Represent the brand actively by promoting retail excellence within the team.
• Compile and submit monthly store performance reports.
• Work closely with visual merchandising to ensure a flawless store presentation.

Qualifications and Experience

• 8 to 10 years of experience in the retail sector, including a minimum of 4 years in a supervisory role.
• Previous experience with luxury brands and a strong network of clients is preferred.
• Outstanding customer service skills coupled with a passion for high fashion.
• Strong leadership qualities with effective people management capabilities.
• A proven track record of enhancing sales and profitability.
• Excellent communication, customer service, and interpersonal skills.
• Positive, open-minded, self-driven, mature, and a team player.
• Fluency in Cantonese, English, and Mandarin is required.

Additional Information

Interested candidates should submit their resumes including current and expected salaries. All information collected will be treated confidentially and only used for recruitment. The company may also consider applicants for other openings within its group. Diesel is part of the OTB Group, and all personal data is handled with strict confidentiality and used solely for recruitment purposes.