Store Manager

About the Role

Our client, a leading Canadian specialty apparel retailer, is seeking a dedicated Store Manager for their Prince George, B.C. location. This full-time, permanent role reports directly to the Regional Manager and offers a competitive base salary starting at $60,000 annually, supplemented by monthly bonuses and additional incentives including trips and rewards.

Key Responsibilities

• Oversee all aspects of store performance including sales, productivity, and customer satisfaction.
• Provide hands-on coaching and development to the sales team through frequent observation and feedback on the sales floor.
• Lead recruitment, onboarding, and training initiatives while fostering a positive and accountable work culture centered on performance.
• Create a customer-first atmosphere, ensuring personalized and knowledgeable service from the team.
• Identify individual team member growth areas and deliver timely coaching to enhance sales and customer service skills.
• Manage payroll and employee scheduling to align with business needs.
• Maintain merchandising standards, visual displays, and overall store presentation according to company guidelines.
• Ensure efficient receipt, organization, and presentation of incoming inventory.
• Develop deep product knowledge and empower the team to advise customers on product options, style, and fit confidently.
• Monitor store metrics and implement strategies to maximize sales opportunities.
• Address customer concerns professionally, using feedback to continuously enhance the store environment.
• Stay informed about local competitors, retail trends, and market developments.
• Maintain a clean, organized, and welcoming store environment at all times.

Candidate Profile

• Proven experience in retail leadership roles such as Store Manager or Assistant Store Manager.
• Demonstrated success in coaching and developing sales teams within retail settings.
• Strong dedication to customer service and interest in helping customers select suitable products.
• Commercially savvy with understanding of sales goals, productivity measures, and payroll control.
• Comfortable working directly on the sales floor and leading by example.
• Excellent communication, organizational, and decision-making abilities.
• Able to manage numerous priorities within a fast-paced retail environment.
• Interest or background in apparel, fashion, styling, or specialty retail is advantageous.
• Post-secondary education is considered a plus.
• Ability to work flexible retail hours, including evenings and weekends.

Additional Information

This role expects the chosen candidate to treat the store as their own business, being highly visible and active on the sales floor while fostering strong people leadership and operational discipline to deliver an outstanding customer experience. This opportunity is well suited for an experienced Store Manager or a proactive Assistant Store Manager aspiring to manage their own store location.