Store Leader (Manager) Trainee

About 7-Eleven

7-Eleven is a globally recognized convenience brand with more than 86,000 locations worldwide. The company is a pioneer in transforming convenience retail, dining, and fuel services through innovative approaches, striving to be customers' preferred destination everywhere. Employees are empowered to create positive change within their stores and communities daily.

Position Overview

The Store Leader serves as the core driving force of the store, working alongside Assistant Managers to execute marketing and merchandising plans, boost profitability, develop team capabilities, and ensure excellent customer experiences. Many of 7-Eleven's top managers began in entry-level roles like cashier or part-time positions, advancing through hard work and comprehensive training.

Key Benefits

• Strong commitment to employee development with thorough training programs to ensure superior customer service.
• Robust career advancement through a promote-from-within culture.
• Retirement savings plan (RRSP).
• Paid holidays and paid time off options.
• Access to medical, dental, and life insurance coverage.
• Potential for monthly bonuses and incentives.
• Tuition reimbursement opportunities.

Role Responsibilities

• Lead customer service operations and provide coaching and training to store staff.
• Focus on employee retention by recruiting qualified candidates, nurturing leadership, empowering workers, and driving productivity.
• Manage execution of merchandising and marketing strategies within the store.
• Analyze and utilize profit and loss (P&L) statements and store reports to direct improvements and changes.
• Oversee cash handling, fuel transaction processing, and encourage use of the store’s loyalty rewards program.
• Maintain store cleanliness and safety standards by adhering to health and sanitation guidelines, ensuring product availability.
• Communicate effectively with staff and customers both verbally and in writing.
• Utilize computer software proficiently, especially Microsoft Word and Excel.

Qualifications

• Prior supervisory or retail management experience preferred; minimum one year if High School diploma or GED is not held.
• Valid driver’s license with maintained automotive liability insurance as required.
• Capability to perform physical tasks including multitasking, bending, standing, reaching, and occasionally lifting up to 50 pounds.
• Strong interpersonal and communication skills.

Additional Information

7-Eleven is an equal opportunity employer, committed to workplace diversity. A comprehensive job description, including detailed requirements and essential functions, is available upon request.

Note on Compensation: Any listed salary or hourly ranges are reflective of the company's good faith estimate for this role and may be adjusted based on location, company discretion, and applicable policies. Bonus, commission, incentive, and benefit allocations are determined solely by the company and subject to change.