Stewarding Supervisor

About Raffles & Fairmont Doha

Raffles Hotels & Resorts, established in 1887, is a heritage brand known for its rich history and exceptional service. Along with Fairmont Hotels & Resorts, which operates over 90 properties worldwide including in the UAE and London, these two luxury brands combine to offer an inspiring hospitality environment at the iconic Katara Towers in Doha. Raffles focuses on intimate luxury and personalized experiences, while Fairmont emphasizes grand hospitality and vibrant guest engagement.

Role Overview

As the Stewarding Supervisor at Raffles & Fairmont Doha, you will manage the stewarding department's day-to-day functions to ensure impeccable cleanliness and hygiene standards are upheld. This includes overseeing kitchen, restaurant, and back-of-house sanitation, supervising staff, coordinating with culinary and food & beverage teams, and ensuring compliance with food safety and health regulations. You will be integral to maintaining smooth kitchen operations while embodying the brands' standards for luxury hospitality.

Responsibilities

• Lead and coordinate daily stewarding activities
• Maintain cleanliness and sanitation throughout kitchens, restaurants, and supporting areas
• Manage cleaning and proper storage of kitchen equipment, utensils, and tableware
• Ensure strict adherence to food safety, hygiene, and health protocols
• Assign tasks and schedule stewarding team members effectively
• Provide training, coaching, and performance assessments for stewarding staff
• Monitor inventory levels of cleaning agents and stewarding tools
• Collaborate with culinary and food & beverage departments to facilitate operations
• Oversee waste disposal and recycling procedures
• Report maintenance needs for equipment and track repair progress
• Assess productivity and uphold high operational standards
• Implement and enforce health and safety policies within the workplace

Qualifications & Skills

• Diploma or bachelor's degree in Hospitality Management or related discipline is preferred
• Experience in stewarding or kitchen operations, preferably with supervisory exposure
• Sound understanding of food safety, hygiene, and sanitation practices
• Knowledge of HACCP standards and relevant health regulations
• Proven leadership abilities and competence in managing teams
• Strong communication and interpersonal skills
• Excellent organizational skills and ability to manage time efficiently
• Able to thrive in a dynamic, multicultural, and fast-paced environment
• Basic proficiency with computers, including Microsoft Office applications
• Willingness to work flexible hours including shifts, weekends, and holidays

Additional Information

Applicants must complete a mandatory assessment profile through the recruitment partner to proceed. This step ensures the candidate aligns with the culture of luxury excellence at Raffles & Fairmont Doha.