Staff Quality Engineer

About Qualifacts

Qualifacts leads the behavioral health technology sector, delivering innovative software and SaaS solutions that enhance clinical productivity, compliance, state reporting, billing, and business intelligence. Our premier platforms—CareLogic®, Credible™, and InSync®—serve a broad spectrum of behavioral health, rehabilitative, and human services markets, supporting everything from non-profit Certified Community Behavioral Health Clinics to large for-profit enterprises. With over 2,500 customers and 75,000 providers, our solutions impact care for over 6 million patients. Recognized as top Behavioral Health EHR by Best in KLAS in 2022 and 2023, we draw on two decades of experience to create technology that fosters interoperability, efficiency, and productivity, optimizing reimbursement and outcomes.

Position Overview

The Staff Quality Engineer role, based in Vadodara, India, is a full-time position requiring onsite work from 11:00 AM to 8:00 PM IST. We seek a seasoned manual quality engineer to lead comprehensive QA efforts and testing of complex applications, championing quality from planning through to release.

Key Responsibilities

• Lead and manage QA initiatives across projects, including strategic planning, execution, and quality reporting.
• Interpret business needs to formulate effective test strategies, plans, and detailed test cases.
• Execute various testing types: functional, regression, system integration, and user acceptance tests.
• Document and track defects diligently to resolution.
• Collaborate seamlessly with cross-disciplinary teams to align quality goals.
• Assess risks and recommend actionable improvements to enhance product quality.
• Promote and implement QA best practice processes continuously.
• Contribute to release planning with authoritative quality sign-offs.

Leadership Responsibilities

• Serve as a senior escalation point for intricate testing challenges and quality issues.
• Facilitate ongoing knowledge transfer and skill enhancement sessions for team members.
• Partner with management to define and refine QA strategic directions and roadmaps.
• Ensure strict compliance with QA standards and methodologies throughout the team.
• Represent the QA function at stakeholder meetings conveying key quality metrics.
• Advocate and lead continuous quality improvement initiatives within the QA team.

Technical Expertise

• Comprehensive experience with QA lifecycle methodologies and quality assurance best practices.
• Proficient in API testing tools like Postman and REST Assured.
• Skilled in SQL for accurate database testing and validation.
• Familiarity with CI/CD platforms such as Jenkins, GitHub Actions, and Azure DevOps.
• Knowledge of Playwright or related test automation frameworks is advantageous.
• Demonstrated strong skills in analytical thinking, problem resolution, and technical documentation.

Required Qualifications

• 5 to 10 years of hands-on experience in manual testing of complex software applications.
• Deep understanding of SDLC, STLC, defect life cycles, and QA methodologies.
• Expertise in crafting detailed test cases, scenarios, and reporting documentation.
• Experience with bug tracking systems like JIRA and Bugzilla.
• Proficient in SQL for database verifications.
• Strong analytical capabilities and leadership aptitude.
• Excellent interpersonal, communication, and stakeholder management skills.
• Exposure to API testing and foundational automation tools.
• Working knowledge of Agile and Scrum development methodologies.
• Awareness of performance and security testing fundamentals.

Additional Information

We are committed to fostering diversity and an inclusive workplace. Qualifacts values every individual's contribution and encourages applications from all backgrounds.