Spa Receptionist

Job Overview

As a Spa Receptionist at Hilton, you play a vital role in creating joyful moments by providing excellent administrative support and maintaining smooth spa operations. Your interactions help deliver unforgettable experiences to every guest.

Daily Responsibilities

• Greet guests entering the spa or salon and assist with their check-in and registration procedures.
• Manage guest appointments by answering phone calls and emails, handling reservations, responding to inquiries, and communicating relevant information to team members when necessary.
• Provide essential administrative assistance such as data entry, filing, mail processing, note-taking, typing correspondence, and supporting spa managers with various office tasks.

Qualifications and Core Values

At Hilton, our culture is founded on core values that reflect what it takes to excel in our workplace and hospitality industry:

• A sincere passion for delivering warmth and exceptional hospitality.
• Strong integrity and consistently doing what is right.
• Leadership qualities that inspire those around you.
• A firm belief in the power of teamwork for achieving outstanding results.
• A sense of ownership and responsibility in every task.
• A proactive focus on the present moment, bringing urgency and discipline to every situation to create a lasting positive impact.

About Hilton

Hilton is recognized globally as a leader in hospitality with a history of serving over 3 billion guests. We pride ourselves on fostering an award-winning workplace culture honored by Great Place to Work and Fortune repeatedly. Our dedication to providing excellent guest experiences is matched by our commitment to supporting career growth for our team members. Whether you are starting a career or seeking new opportunities, Hilton encourages you to join us and help make every stay special.