Sous Chef - Casea 101

About the Role

At One&Only The Palm, a luxurious beachfront resort in Dubai, we strive to create unforgettable experiences for our guests through creativity, precision, and warmth. We value a chic yet welcoming environment and a team dedicated to exceeding guest expectations. As a Sous Chef, you will support the Chef De Cuisine in leading and managing the culinary operations at the famed Casea 101 restaurant, ensuring excellent food standards, smooth coordination with other departments, and adherence to hygiene and safety protocols.

Key Responsibilities

• Maintain top-quality standards for kitchen production and food presentation consistently.
• Ensure cleanliness and hygiene of kitchen and workspaces at all times.
• Prepare all mise-en-place accurately before service begins.
• Possess strong product knowledge and actively participate in special events and functions.
• Coordinate closely with the Food & Beverage department to ensure smooth operations.
• Monitor and sustain food cost controls within the outlet.
• Conduct regular inspections for expired products and ensure proper labeling of all food items.
• Supervise cleaning schedules of kitchen equipment and oversee inventory management and physical asset counts.
• Promote a work environment that reflects the resort’s unique sense of place and culture.
• Adhere to all safety regulations when operating resort vehicles.
• Assist in organizing and coordinating special events hosted by the resort.
• Continuously train and motivate kitchen staff to uphold resort standards.
• Help generate work schedules aligned with demand forecasts.
• Assign tasks to team members and ensure timely completion.
• Handle guest complaints professionally according to service recovery policies.
• Implement disciplinary measures as required under resort policies.
• Maintain personal hygiene and grooming standards rigorously.
• Practice proper communication etiquette internally and with guests.
• Participate in all mandatory training programs.
• Maintain efficient communication channels and foster excellent team relationships.
• Ensure a safe and hygienically compliant workplace and report issues promptly.
• Stay updated on resort affairs including guest arrivals, departures, and daily happenings.
• Demonstrate comprehensive knowledge of the One&Only brand and apply its policies, including during emergencies.
• Conduct monthly communication meetings and daily pre-service briefings.
• Ensure timely maintenance of equipment and fixed assets.
• Exhibit a strong commitment to the brand’s goals and objectives.

Candidate Profile

The ideal candidate will have 2-3 years’ experience in a luxury 5-star hotel or resort culinary environment, preferably with expertise in authentic Italian cuisine. You should demonstrate excellent culinary knowledge alongside strong interpersonal skills and flexibility as a dynamic team player. The ability to build lasting relationships with diverse, high-profile guests is essential, along with superb communication skills in English; knowledge of additional languages is advantageous.

Additional Information

As part of our team, you will help create joyful, memorable experiences for our guests, going beyond expectations with enthusiasm and passion. Your involvement will be crucial to our expanding global brand’s ongoing success and innovative delivery of exceptional hospitality.