Solutions Consultant

About Figma and the Role

Figma is expanding its team of creative and technical professionals dedicated to making design accessible worldwide. The Figma platform empowers teams to transform ideas into reality—whether through brainstorming, prototyping, coding design translations, or incorporating AI-driven iterations—all in real-time collaboration globally. We invite you to join us in shaping the future of design and teamwork.

Role Overview

The Solutions Consulting team at Figma acts as a bridge, combining technical know-how with business insight to help enterprise customers unlock the potential of our platform. As a Solutions Consultant, you will collaborate with Sales and other departments to deliver consultative approaches, highlighting Figma’s advantages. Your responsibilities include leading technical dialogues, conducting demonstrations, and designing solutions that enable clients to meet their objectives, all while contributing to company growth and innovation.

Key Responsibilities

• Communicate the vision of the Figma platform and lead customers in recognizing its value through dynamic demonstrations and presentations.
• Assist the Sales team by responding to platform-related inquiries and illustrating how Figma accelerates digital product development.
• Manage the relationship with customers' IT and Security during the sales cycle by handling security questionnaires, RFIs, RFPs, identity, and enterprise concerns.
• Work jointly with Product and Support teams to explore opportunities to enhance security features for accounts and influence product development.
• Develop and expand technical sales processes by facilitating connections and conversations among customers, sales, and product teams.
• Create impactful content that informs and delights customers and internal stakeholders about the Figma platform.
• Engage with colleagues at Figma to continuously improve your skills and contribute autonomously to daily goals.

Candidate Requirements

• At least 6 years of professional experience, including a minimum of 4 years in sales engineering or solution consulting within a SaaS environment.
• Proven agility in quickly mastering new technologies and skillfully balancing diverse customer needs against business priorities.
• Experience in technology presales, including setting success criteria and leading technology evaluations; familiarity with the enterprise SaaS landscape.
• Excellent communication abilities, adept at delivering engaging presentations and live product demonstrations across various audiences.
• Background in frontend development or familiarity with the developer lifecycle.

Preferred Qualifications

• Experience using Figma or other UX/UI design tools.
• Alignment with Figma’s core values and the capability to thrive in an evolving, growing company environment.

Inclusion and Accessibility

Figma fosters an inclusive workplace celebrating diversity of thought, experience, and background to enable our people, products, and community to succeed. We are committed to equal employment opportunities regardless of protected characteristics and welcome applications from qualified candidates with diverse profiles.

We provide reasonable accommodations for applicants with disabilities throughout the hiring process and employment. Examples of accommodations include accessible interview locations, closed captioning on video calls, screen reader-compatible communication, and alternate interview formats.

Interview Process and Application Guidelines

Candidates must keep cameras on during video interviews to maintain process integrity and build personal connections. Successful hires will participate in in-person onboarding at our London office.

To maintain focus on relevant opportunities, applicants may submit up to five applications over any rolling 30-day period and cannot reapply to the same role while an application is active or for 90 days post-rejection.