Software Engineer II

About Commerce

Commerce is spearheading the Agentic Commerce Era, dedicated to helping businesses innovate, accelerate growth, and flourish through a unified AI-driven commerce ecosystem. As the parent company to BigCommerce, Feedonomics, and Makeswift, Commerce integrates various tools and systems that facilitate business scaling, empower data utilization, and enable seamless, personalized customer experiences across all channels. Our team values responsible AI usage to solve complex challenges and swiftly adapt in a dynamic market environment.

Position Overview

We seek a Backend-Focused Software Engineer II to join our Data Experience squad. This role entails developing robust backend services and APIs closely tied to data models, SQL, event-based processing, and product workflows. Collaboration spans multiple teams with an emphasis on shipping dependable solutions and gradually increasing autonomy in problem-solving and implementation.

Key Responsibilities

• Architect and create reliable backend services and APIs powering product functionalities.
• Engage with data modeling, SQL, and event-driven pipelines to enable backend and product features.
• Collaborate on front-end interfaces as needed to deliver comprehensive solutions, without owning frontend architecture.
• Analyze well-scoped business problems, formulating concrete technical plans, and seek guidance on more ambiguous challenges.
• Maintain production health including monitoring, alerting, logging, debugging, and documenting operational procedures.
• Partner across product, design, infrastructure, support, and engineering teams to enhance system quality.
• Promote quality improvements through testing, code reviews, observability, and simplified designs.
• Leverage data and live production metrics to validate engineering decisions.
• Participate actively in incident management, escalating and collaborating as needed to resolve production issues.

Candidate Profile

• Minimum of 3 years' experience specializing in backend software engineering using languages such as Java, Scala, Kotlin, or Go.
• Solid foundation in SQL and data modeling, effectively applying these in backend and product contexts.
• Experience developing APIs, services, third-party integrations, with familiarity in distributed systems and event-driven architectures.
• Capacity to work across system layers including some front-end involvement, primarily backend-oriented.
• Proficient in automated testing, conducting thorough code reviews, and utilizing observability tools including logs, metrics, and tracing for production insight.
• Ability to remain composed during incidents and articulate technical trade-offs clearly to diverse audiences.
• Preference for straightforward, maintainable, and stable code designs ensuring long-term reliability.
• Demonstrates ownership beyond assigned tasks by validating problems before implementation, recognizing risky assumptions early, and escalating when required.
• Adheres strictly to processes related to security and production safety, avoiding shortcuts.
• Additional beneficial skills include experience in React/TypeScript front-end development, customer-facing products, OAuth or external API integrations, caching mechanisms like Redis, queue systems, and analytics-driven event products.

Inclusion and Equal Opportunity

Commerce is committed to fostering an environment that embraces diverse perspectives and backgrounds, offering equal employment opportunities and accessible interview processes including accommodations for disabilities to ensure all candidates can participate fully.

Important Notices

• Our interview process may involve government-issued ID and biometric verification for security compliance.
• Beware of fraudulent job offers that do not follow our formal hiring procedure.
• Commerce does not require payment for recruitment, nor requests sensitive information through unofficial channels.
• Any suspicious employment offers should be disregarded and reported if necessary.