Software Engineer, Developer Experience

About Airwallex

Airwallex is an AI-driven financial operating system supporting a seamless, intelligent economy. Trusted by over 675,000 businesses worldwide—including McLaren Racing, Qantas, SHEIN, and TikTok—Airwallex underpins their financial operations or enables them to create and monetize their own financial products. Founded in Melbourne in 2015, Airwallex has established itself as the regulated infrastructure behind global payments, operating with 85+ licenses and spanning regions including North America, Europe, the Middle East, and Asia-Pacific. With headquarters in San Francisco and Singapore, the company employs over 2,700 people across 27 offices.

Role Impact and Responsibilities

In this role, you will enhance the experience for external developers engaging with Airwallex’s APIs and platform. Working collaboratively with Product, Engineering, Customer Success, and Technical Support teams, you will improve APIs, documentation, tooling, analytics, and customer feedback mechanisms to simplify integration and product usage.

• Establish and maintain consistent API standards and conventions to enhance clarity and coherence in developer interactions.
• Design and implement analytics and user data pipelines to monitor developer engagement and identify support needs.
• Create a developer portal and documentation platform incorporating AI functionalities.
• Contribute to open-source initiatives and nurture the developer community centered on Airwallex’s platform.
• Adopt advanced technologies to elevate engineering best practices and deliver external tools and services.

This position requires working onsite from the Singapore office, Monday through Friday.

Requirements

• A bachelor's degree or higher in computer science, engineering, or related disciplines.
• At least 3 years of hands-on professional software engineering experience with strong proficiency in backend development using Java, Kotlin, Go, or Python.
• Solid understanding of computer science principles including object-oriented design.
• Proven experience designing, building, and operating high-traffic distributed systems.
• Extensive cloud engineering expertise with Google Cloud Platform (GCP) or Amazon Web Services (AWS), utilizing services such as EC2, RDS, ELB, CloudFront, along with containerization tools like Docker and Kubernetes.
• Experience releasing, maintaining, or designing well-known APIs.

• Preferred qualifications include experience with AI agent applications, MCP servers, managing open-source projects, leading major software migrations involving breaking changes, and prior roles focused on developer experience or customer-facing engineering.

Ideal Candidate Attributes

• Capable of independently managing and prioritizing the product roadmap.
• Passionate about pioneering and shaping new, emerging market categories.
• Comfortable collaborating across global teams in different time zones, particularly in APAC and North America.
• Able to simplify complex problems and provide clear, elegant solutions instead of obscuring difficulty.

Team Overview

The Developer Experience team develops core tools and platforms that enable external developers to successfully connect with Airwallex’s services, including documentation platforms, APIs, CLI, SDKs, OAuth, external interfaces (MCP & Skills), Developer Apps, and Sandbox environments. This role demands close cooperation with product, design, and cross-functional teams to deliver safe, reliable, and high-impact developer tools. The team is committed to empowering businesses of all sizes by simplifying financial operations and expanding capabilities on the Airwallex platform.

Additional Information

Applicant Safety Policy: To safeguard applicants against recruitment fraud, Airwallex will never request bank information, sensitive identification such as passports, or payments during recruitment processes. Official communications will come solely from @airwallex.com email addresses. Applications should only be submitted through official company channels. Unsolicited resumes from search firms or recruiters will not be compensated unless under a pre-existing agreement.

Equal Opportunity Statement: Airwallex is an equal opportunity employer that values diversity. Employment decisions are based on merit, qualifications, and talent without discrimination based on protected characteristics. Reasonable accommodations are available for applicants with disabilities or special needs upon request.