Site Reliability Engineer - Game

About Nuverse and Role Overview

Nuverse, a gaming division within ByteDance, is dedicated to managing the entire lifecycle of game production. This includes areas such as development, testing, operations, site reliability engineering (SRE), and quality assurance for both the user-facing and operating systems. The team delivers comprehensive solutions to maintain smooth operations and support the commercialization phase of games. The current role focuses on designing and executing deployment architectures for international game businesses ensuring consistent uptime and operational stability of online services.

Key Responsibilities

• Design and build deployment frameworks tailored for overseas gaming ventures while ensuring reliable operation of game services online.
• Conduct day-to-day platform server maintenance, administer live environment updates, backup crucial data, monitor system health, and handle alarms.
• Identify and resolve core operational issues affecting service performance; assist in performance bottleneck analysis and optimization.
• Coordinate rapid fault identification and mitigation for live environments to minimize downtime.
• Collaborate with regional teams to enhance operation and maintenance tools, including deployment change processes, monitoring systems, alarm mechanisms, logging, traceability, and network enhancements.
• Maintain essential service-level agreements (SLAs) for games by ensuring operational efficiency, cost control, quality assurance, and security compliance.

Required Qualifications

• A bachelor's degree or above in Computer Science, Information Systems, or a related discipline.
• Experience with container orchestration technologies, specifically Kubernetes (K8S) or similar platforms.
• Practical proficiency in cloud platforms such as AWS and Google Cloud Platform, including expertise in load balancing, database management, network setup, and storage administration.
• Solid understanding of CI/CD and Infrastructure as Code (IaC) pipelines with hands-on experience configuring deployments, managing resources, and controlling version releases.
• Capability to derive effective solutions in complex, dynamic business contexts and communicate clearly with diverse stakeholders to implement these solutions.
• Demonstrates ownership of assigned responsibilities, enthusiasm for emerging technologies, rapid learning ability, and effective execution skills.

Preferred Qualifications

• At least three years’ experience in operations or development in the internet industry.
• Prior involvement in the gaming sector or managing platform-centric internet products is advantageous.

Additional Details

About ByteDance: Established in 2012, ByteDance aims to spark creativity and enhance everyday life with its array of innovative products such as TikTok and CapCut among others. The company fosters a vibrant and diverse environment that encourages authenticity, connection, and discovery through its global teams. The culture emphasizes curiosity, humility, and impact, driven by an "Always Day 1" mentality to fuel continuous growth and meaningful innovation.

Diversity & Inclusion: ByteDance is dedicated to fostering an inclusive workplace where all employees' skills, experiences, and perspectives are valued. The company embraces diverse voices as an essential part of its mission to inspire creativity and enrich life globally.