Site Operations & Business Development Manager

Role Overview

We are seeking a seasoned and results-driven Site Operations & Business Development Manager to oversee the functioning and success of multiple sites. This position involves managing site operations, staff oversight, financial monitoring, business development initiatives, customer service excellence, and following up to ensure efficient site performance and achievement of business goals.

The manager serves as a crucial bridge between senior management and individual site teams, ensuring seamless operations, optimal staff deployment, rigorous financial oversight, and ongoing enhancement of site outcomes.

Key Responsibilities

• Administer daily operations across all assigned locations, ensuring smooth and efficient site functioning.
• Track performance metrics, activities, revenues, expenses, and resolve operational problems as they arise.
• Respond promptly to complaints and breakdown issues; follow through on maintenance requirements until fulfillment.
• Generate comprehensive operational and performance reports for each site on a regular basis.
• Supervise personnel across various sites, ensuring appropriate role assignments and responsibility distribution.
• Monitor employee attendance, discipline, productivity, conduct performance evaluations, and oversee recruitment to meet staffing needs.
• Oversee financial aspects including revenue tracking, expense management, and collections.
• Compile detailed financial and operational status reports for upper management.
• Discover avenues to boost revenue and enhance business operations at current sites.
• Formulate and execute strategies geared towards increasing customer visits and sales volumes.
• Identify new business opportunities, potential partnerships, and additional site locations.
• Liaise with technical and maintenance teams to coordinate preventive and corrective maintenance activities.
• Maintain detailed logs of service requests, equipment failures, repairs, and outstanding technical problems.

Qualifications and Skills

• Preferably 5 or more years of experience managing site operations and teams.
• Demonstrated leadership and ability to manage teams effectively.
• Strong grasp of site operational processes and business management.
• Exceptional skills in follow-up and problem resolution.
• A business-oriented mindset focused on growth and revenue enhancement.
• Excellent communication and coordination capabilities.
• Proficiency in overseeing multiple sites and diverse teams concurrently.
• Readiness to travel between locations as required.

Compensation & Benefits

• Competitive salary aligned with industry standards and experience.
• Performance-driven incentives to reward achievement.
• Reimbursements for travel and related business expenses.
• A positive environment focused on professional growth and success.

Company Profile

Ageless Entertainments is a leading name in amusement park development, ride fabrication, and creative concept design. With extensive experience spanning decades, we excel in constructing world-class amusement parks that offer exciting, innovative, and memorable experiences.

Work Location

This role requires on-site presence in Kochi, Kerala.