Site Lead, Facility Management

Role Overview

As a Site Lead for Facility Management at Keppel Data Centres located in Singapore, you will be pivotal in ensuring continuous operational excellence and system uptime of critical data center electrical and mechanical infrastructure. This position demands close collaboration with clients and internal teams to maintain stringent standards in safety, quality, and performance.

Key Responsibilities

• Foster positive and professional interactions with both internal staff and external clients, promptly addressing customer service requests and responding to emergencies during shifts.
• Support facility management and subject matter experts (SMEs) in daily operations and scheduling of preventive maintenance to guarantee uninterrupted uptime of critical mechanical and electrical systems.
• Coordinate with clients to ensure maintenance activities are scheduled with prior approval and clearance.
• Supervise shift teams conducting daily walkthroughs to inspect data center conditions, document faults, and monitor mechanical and electrical equipment status.
• Ensure timely tracking and resolution of equipment faults or improvement needs, adhering strictly to service level agreements (SLAs).
• Organize 24/7 shift rotations and allocate resources effectively for major activities driven by SMEs and management.
• Lead daily operational briefings and toolbox meetings to communicate priorities and updates.
• Train, guide, and monitor shift personnel to maintain accuracy, consistency, and high-quality adherence to processes aimed at zero health, safety, environmental or SLA violations.
• Continuously monitor the Facility Operations Center (FOC), respond quickly to alarms from EPMS, BMS, and fire systems, isolate faults, and escalate incidents according to defined procedures.
• Perform shift duties personally when necessary.
• Complete daily environmental and equipment condition checklists to identify abnormalities and maintain facility cleanliness and safe practices during maintenance and refurbishment by subcontractors or vendors.
• Supervise subcontractors ensuring proper induction, work permits, and compliance with health and safety protocols, reviewing risk assessments and method statements.
• Maintain cleanliness across all working areas and promptly replace faulty lighting fixtures.
• Keep logs for equipment readings, consumables, and stock levels.
• Report any unsecured doors, racks, or access points to security personnel.
• Conduct handovers to shift technicians outlining outstanding work and instructions from operations leadership.
• Document and file incident and field service reports meticulously.
• Ensure full compliance with quality, health & safety, and environmental policies specific to the critical environment domain.
• Adhere strictly to site policies, guidelines, and operating procedures.

Candidate Requirements

• Minimum qualification of ITE, Nitec, or Diploma in Electrical/Mechanical Engineering, Facilities Management, or a related discipline.
• Solid knowledge and practical experience with electrical and mechanical systems pertinent to data centers, such as feeders, transformers, generators, fuel systems, switchgear, UPS, battery banks, ATS/STS, PDUs, chillers, air handlers, chilled water plants, CRAC units, fire alarm, and suppression systems.
• Familiarity with complex automatic control systems including relay logic, programmable logic controllers (PLCs), building management systems, and their integration within data center infrastructures.
• Proficient in Microsoft Office applications including Word, Excel, Outlook, and Visio; experience with SharePoint is an advantage.
• Excellent command of written and spoken English.
• Three to five+ years’ experience operating in data center or other critical environment settings such as hospitals, pharmaceutical manufacturing, or power plants.
• Working understanding of mechanical, electrical, life safety monitoring, and control systems commonly utilized in critical infrastructures.
• Capability in both electrical and mechanical domains, particularly in HVAC and electrical system knowledge.
• Willingness and ability to work rotating shifts, including weekends and public holidays if required.

Additional Information

This role falls under the Connectivity business segment within the operating division. The focus is to maintain high operational standards ensuring data center reliability and safety.