Shift Manager

About the Role

This opportunity is offered by a restaurant franchisee independently operating under McDonald's brand and is not directly affiliated with McDonald's USA. Employment relations such as hiring, disciplinary actions, staffing, and supervision are solely the responsibility of the franchisee, with no involvement from McDonald's USA.

As a Shift Manager, you will lead and oversee shifts to ensure customers enjoy fast, accurate, and friendly service every visit. Your leadership will be central to maintaining high standards of Quality, Service, and Cleanliness. The position offers a dynamic work environment where you can choose flexible hours, pursue education, build skills, and advance your career with strong training and benefit offerings.

Main Duties

• Ensure food safety practices are strictly followed.
• Facilitate communication within the team and across shifts.
• Manage inventory effectively to support operations.
• Maintain daily maintenance and cleanliness standards.
• Lead and manage crew performance and morale.
• Oversee quality food preparation and customer service excellence.
• Guarantee safety and security protocols are adhered to.
• Assist with scheduling and shift planning.
• Conduct training and development of team members.
• Monitor shift performance and take necessary actions to meet operational goals.

Candidate Profile

Ideal candidates possess leadership experience, preferably from restaurant, retail, or hospitality backgrounds. Flexibility, enthusiasm, and a team-oriented mindset are essential to thrive in this fast-paced environment. Applicants must be at least 18 years old to assume managerial responsibilities in corporate-owned locations.

Benefits

• Generous paid vacation ranging from 15 to 25 days annually.
• 10 paid holidays and an additional 8-week sabbatical after every 10 years of service.
• Access to educational resources under Archways to Opportunity, including high school completion programs, college tuition support, and ESL classes.
• Comprehensive medical, dental, and vision insurance coverage.
• Pre-tax flexible spending accounts.
• Disability coverage (short- and long-term), life insurance, and accident insurance.
• Paid leaves of absence and recognition through service awards.
• Resources such as Employee Resource Connection and adoption assistance.
• Participation in a matching gifts program.

Additional Information

This posting does not detail every task performed in the restaurant; employees handle various duties daily. By applying, candidates acknowledge the franchisee's sole responsibility for hiring and employment processes and understand McDonald's USA's lack of involvement in these matters.