Shift Manager

About the Role

This position is with a restaurant operated by an independent franchisee licensed to use McDonald's brand and products, not directly by McDonald's USA. The franchisee is responsible for all employment decisions. McDonald's USA does not influence hiring or management of staff.

McDonald's offers an energetic work environment where you can choose your hours, pursue education, build skills, and be yourself. The role provides opportunities for career growth through training, college tuition assistance, and retirement benefits.

Job Description

As a Shift Manager, your main responsibility is to lead a shift ensuring customers receive fast, accurate, and friendly service. You will provide guidance and leadership to the crew and other managers to maintain high standards of Quality, Service, and Cleanliness.

Your duties will include planning shifts, monitoring ongoing performance, taking corrective action to meet McDonald's standards, overseeing safety, security, and profitability, and coordinating with the succeeding Shift Manager for a smooth transition.

Key Responsibilities

• Ensuring food safety standards are upheld.
• Communicating effectively within the team.
• Managing inventory levels efficiently.
• Overseeing daily cleaning and maintenance tasks.
• Supervising crew members and managing the team.
• Maintaining quality of food production.
• Delivering excellent customer service.
• Ensuring safety and security throughout the shift.
• Creating and managing staff schedules.
• Conducting training and development of employees.

Qualifications

Prior leadership experience is preferred, particularly in restaurant, retail, or hospitality settings. Candidates should be positive, adaptable team players who enjoy a fast-paced, fun work atmosphere. Applicants must be at least 18 years old to qualify as a manager in corporate restaurants.

Benefits

• Between 15 to 25 days of paid vacation.
• 10 paid holidays plus an 8-week sabbatical every 10 years.
• Educational support through "Archways to Opportunity" including pathways to earn a high school diploma, college tuition help, and ESL classes.
• Health benefits including medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Insurance options such as short- and long-term disability, life, and accident coverage.
• Paid leaves of absence.
• Recognition via service awards.
• Employee support through resource connections.
• Assistance programs for adoption.
• A matching gifts program to support charitable giving.

Additional Information

This summary provides an overview of working at this franchise-operated McDonald's but is not exhaustive of all duties. The franchisee retains full control over employment and operational decisions, separate from McDonald's USA.

By applying, you consent to submitting your data solely to the franchisee, who will manage your application and any employment processes. The franchisee is the sole employer and decision-maker for this role.