Shift Manager

Overview

This job opportunity is with a restaurant managed by an independent franchisee rather than McDonald’s USA. Although the franchisee uses McDonald’s branding and food products, it operates independently, handling all employment-related matters such as hiring, supervision, and scheduling. McDonald’s USA does not participate in employment decisions for this location.

About the Role

As a Shift Manager, you will lead shifts to ensure each customer enjoys a fast, accurate, and friendly experience. You'll guide both crew members and fellow managers to maintain high standards of quality, service, and cleanliness. Your responsibilities will include planning shift activities, monitoring team performance, ensuring safety and security, overseeing profitability, and coordinating with the incoming Shift Manager to maintain operational continuity. Additionally, you may help your assigned departments meet specific targets during your shift.

Core Responsibilities

• Uphold food safety standards during every shift
• Facilitate effective communication within the team
• Manage inventory requirements and controls
• Ensure daily maintenance and cleanliness of the restaurant
• Supervise and motivate crew members
• Guarantee quality food production to company specifications
• Deliver exceptional customer service experiences
• Maintain safety and security protocols
• Handle staff scheduling
• Conduct training for new and existing employees

Candidate Profile

Applicants should ideally have prior leadership experience, preferably in restaurants, retail, or hospitality settings. We're seeking enthusiastic team players with a flexible schedule, passionate about thriving in a dynamic, fast-paced environment. Candidates must be at least 18 years old to qualify for this managerial role in corporate-owned locations.

Benefits

• Paid vacation ranging from 15 to 25 days
• Ten paid holidays and an 8-week sabbatical every ten years
• Access to educational programs like Archways to Opportunity, including options to earn a high school diploma, college tuition assistance, and ESL classes
• Medical, dental, and vision insurance coverage
• Pre-tax flexible spending accounts
• Short- and long-term disability, life, and accident insurance
• Paid leaves of absence
• Service recognition awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Additional Information

This posting provides an overview of working at this McDonald’s restaurant but does not capture all daily tasks and essential job functions. By applying, candidates acknowledge understanding that the franchisee is the sole employer responsible for all employment-related decisions and privacy practices, and that McDonald’s USA will not be involved in hiring or application processes.