Shift Manager

About the Role

This position is within a restaurant operated by an independent franchisee licensed to use McDonald's branding and food products. The franchisee acts as the direct employer, responsible for all employment-related matters, not McDonald's USA.

As a Shift Manager, you will lead shifts to ensure customers receive prompt, accurate, and friendly service. You'll oversee crew and other managers during a shift, maintaining high standards of quality, service, and cleanliness.

Key Responsibilities

• Uphold food safety standards.
• Facilitate internal communication among team members.
• Manage inventory effectively.
• Ensure daily maintenance and cleanliness of the restaurant.
• Lead and manage crew members during shifts.
• Oversee quality food preparation.
• Deliver exceptional customer service.
• Maintain safety and security protocols.
• Assist with scheduling team members.
• Provide training and coaching to staff.

Ideal Candidate Profile

Previous leadership experience is preferred, ideally in restaurant, retail, or hospitality sectors. Candidates should be positive team players with flexible schedules who enjoy working in a fast-paced environment. Applicants must be at least 18 years old to qualify for a manager position in corporate-operated restaurants.

Additional Benefits

• One week of paid vacation.
• Access to the Archways to Opportunity program offering high school completion, college tuition assistance, and ESL classes.
• Medical, dental, and vision insurance coverage.

Important Information

This summary does not include all daily tasks and essential functions that may be required. By applying, candidates acknowledge they understand the franchisee's independent role in employment decisions and privacy practices, and that McDonald's USA is not involved in hiring or employment processes for this role.