- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 seconds ago
- Work mode
- In office
- Eligibility
- Applicants must be 18 years or older and willing to work in a corporate restaurant environment under an independent franchisee employer.
- Resume
- Required to apply
Where you'll work
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Job description
Position Overview
This role is for a position in a restaurant operated by an independent franchisee, which holds a license to use McDonald's logos and food products but is a distinct employer from McDonald’s USA. Employment matters including hiring, firing, discipline, staff supervision, and scheduling are solely managed by the franchisee. McDonald’s USA does not influence hiring decisions or receive applicant details.
About the Role
The Shift Manager spearheads shift operations to guarantee customers experience fast, accurate, and friendly service every visit. This position requires leadership to both crew members and fellow managers to maintain high standards of quality, service, and cleanliness.
Key Responsibilities
- Leading shifts with a focus on food safety and hygiene standards.
- Maintaining clear internal communication across the team.
- Managing inventory to support operational needs.
- Ensuring daily maintenance and cleanliness of the restaurant environment.
- Supervising and motivating crew members to perform effectively.
- Overseeing production of quality food items.
- Delivering exceptional customer service consistently.
- Prioritizing safety and security throughout the shift.
- Implementing and managing staff scheduling.
- Conducting training to develop team members’ skills.
Candidate Requirements
- Previous leadership experience preferred, particularly in restaurant, retail, or hospitality sectors.
- Positive, team-oriented attitude with a flexible schedule who enjoys a dynamic, fast-paced environment.
- Minimum age of 18 years for management positions in corporate-owned locations.
Additional Information
Shift Managers may also engage in shift planning, performance monitoring, ensuring targets and quality standards are met, and coordinating with succeeding shift managers for a smooth transition.
The role offers competitive pay and benefits for corporate-owned restaurants, including access to educational programs such as high school diploma achievement, college tuition assistance, and English language courses through Archways to Opportunity.
Important Notice
Applicants acknowledge that employment is with an independent franchisee and not McDonald's USA, and all employment decisions rest with the franchisee. McDonald's USA is not involved in the employment process and will not receive or review application materials.