Shift Manager

About Maiz Kitchens

Maiz Kitchens is the parent company for two culinary brands: Maiz Mexican Kitchen and Harvest Salad Co., serving quality food with a focus on quick service.

Job Overview

We are looking for a Shift Manager with 1 to 3 years of experience in Quick Service Restaurants (QSR), restaurants, or the food and hospitality sector. This role is ideal for candidates who have completed their 12th grade, with graduates preferred.

Responsibilities

• Oversee daily restaurant operations during assigned shifts ensuring a seamless flow.
• Lead and motivate the crew to deliver efficient service performance.
• Assign tasks among team members and supervise their execution.
• Ensure orders are prepared, packed, and dispatched on time.
• Maintain the highest standards of food quality, hygiene, cleanliness, and safety.
• Manage cash handling, digital payment processing, and POS transactions accurately.
• Track inventory and stock levels, assisting with daily stock controls.
• Collaborate with the kitchen staff to ensure ingredients and supplies are sufficiently stocked.
• Address customer inquiries, complaints, and service issues professionally.
• Ensure compliance with opening and closing protocols.
• Monitor staff attendance, grooming standards, discipline, and adherence to company policies.
• Train and guide new employees on operational procedures and food safety guidelines.
• Ensure adherence to company SOPs, food safety regulations, and health protocols.
• Monitor and minimize food wastage and operational losses.
• Prepare shift reports and facilitate handovers to the incoming team.
• Coordinate operational needs with the Restaurant Manager and Area Manager.
• Manage fast, smooth service during high-traffic periods, maintaining excellent customer satisfaction.

Required Skills

• Strong leadership and team management capabilities.
• Proficient customer service orientation.
• Experience in QSR or restaurant operations management.
• Accurate handling of cash and POS systems.
• Effective inventory management skills.
• Problem-solving aptitude.
• Excellent communication skills.
• Awareness of food safety and hygiene standards.
• Ability to thrive in a fast-paced work environment.

Compensation and Benefits

• Monthly salary ranging from INR 18,000 to INR 27,000.
• Provided accommodation and three meals per day.
• Shifts of 10 hours with additional overtime compensated at an hourly rate.
• Guaranteed one compulsory weekly day off.

Application Information

Candidates interested in joining Maiz Kitchens and advancing their careers in the QSR and food services industry are encouraged to contact via call or WhatsApp at 8002362234.