Shift Incharge

About the Role

We are seeking a Shift Incharge with 1 to 3 years of experience in Quick Service Restaurants (QSR), Full Service Restaurants (FSR), retail, or the hospitality sector. Candidates freshly graduated with a background in Hotel Management are also welcome to apply.

Key Responsibilities

• Oversee the daily operations of the store during assigned shifts to ensure smooth functioning.
• Guide, inspire, and lead the store staff effectively.
• Deliver exceptional customer service and address any customer issues promptly.
• Maintain food quality along with hygiene and safety protocols according to established standard operating procedures.
• Manage inventory levels, keep track of stock, and reduce wastage.
• Accurately manage cash handling, billing processes, and shift closing duties.
• Ensure that the store meets cleanliness standards and complies with company policies.
• Assist with hiring, onboarding, and training new personnel.
• Work towards achieving sales targets, boosting productivity, and meeting operational goals.

Compensation and Benefits

• Highly competitive salary structure
• Incentives tied to performance
• Provident Fund (PF), Employee State Insurance (ESI), and other mandatory benefits
• Opportunities for career advancement
• Access to training and skill development programs
• Paid leave entitlement and additional employee perks