- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Trek
Trek is a dynamic workplace offering great employee benefits. We produce beloved products, provide exceptional customer hospitality, and strive to increase bicycle usage worldwide. Joining our team means receiving strong support, encouragement to grow, and ample opportunities for development. We reward excellent contributions generously.
Job Overview
As a Service Lead at Trek, your daily tasks will vary and focus on bicycle care to ensure owners enjoy their rides. Responsibilities include diagnosing and fixing repairs, servicing numerous types of bikes onsite, and installing customer-selected accessories on new bicycles. You will have early access to new bike models before they become available for sale. Above all, you’ll cultivate trust-based relationships by maintaining customers’ gear flawlessly. Supporting the Store Manager, you will help manage the workshop’s order scheduling efficiently.
Required Skills and Attributes
- Self-driven with a positive and team-oriented attitude, ready to assist with diverse tasks.
- Exceptional hospitality skills, including a welcoming demeanor, attentive listening, and a commitment to help during busy periods.
- Strong communication and leadership abilities.
- Keen attention to detail with a passion for troubleshooting and resolving issues.
- Desire to learn comprehensive bicycle servicing techniques and emerging technologies.
- Capability to plan ahead and proactively address the workshop’s operational needs.
- A minimum of three years’ experience in bicycle servicing.
Additional Information
If you thrive in a fast-growing environment among motivated and enthusiastic colleagues, this role offers a rewarding career path at Trek.