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Service Coordinator

Uttam Industries

Pune, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 15,000 – INR 35,000 / month
Openings
1
Posted
1 week ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

Role Overview

The Service Coordinator is responsible for understanding client needs through consultations and ensuring they are matched with appropriate services or resources. Key duties involve organizing schedules, dispatching field technicians, and guaranteeing prompt service delivery.

Primary Duties and Responsibilities

  • Conduct client meetings to evaluate their requirements and coordinate suitable service solutions.
  • Arrange appointments and deploy field personnel efficiently to meet service timelines.
  • Handle communications by addressing client inquiries, providing detailed information about available options, and managing complaints effectively.
  • Maintain comprehensive records of client interactions, update service documentation, and prepare pertinent reports.

How they work

Communication Organisation Customer Focus

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