Server

About Carlos O'Kelly's & Thrive Restaurant Group

Thrive Restaurant Group is a family-operated business with a history spanning over five decades. We are dedicated to positively impacting the lives of our guests and the communities we serve. Carlos O’Kelly’s, established in 1981, is renowned for its authentic Mex From Scratch menu featuring oven-baked specialties, along with standout margaritas, house-made chips, and famous queso and salsa. Our core value centers around "Pouring out Generosity," creating a warm and celebratory atmosphere for all.

Role Overview: Server

We invite you to join us in delivering exceptional hospitality by creating memorable experiences for guests. As a Server, your primary responsibility will be to serve food and beverages attentively and to foster guest satisfaction that encourages repeat visits.

Key Duties and Responsibilities

• Provide timely delivery of food and beverages while maintaining continuous guest service.
• Welcome guests, offer recommendations, and respond to inquiries concerning menu items and service details.
• Engage with guests to build a friendly and lively environment.
• Utilize the modern tablet-based Nigel point-of-sale system to transmit orders efficiently to the kitchen and bar.
• Monitor guest needs and respond proactively to requests.
• Present guest checks and facilitate the payment process at each table.
• Assist in clearing and resetting tables in the dining area as needed.

Qualifications and Requirements

• A genuine enthusiasm for providing care, growth, and learning opportunities.
• Maintain a positive and helpful attitude throughout the shift.
• Physical ability to clean table tops, legs, booth seats, and pick up debris throughout the restaurant.
• Capability to transport plates, glasses, and baskets approximately thirty times per shift between dining areas, service bar, and kitchen.
• Proficiency in basic reading, writing, math, and verbal communication.
• Mobility to remain active and move throughout the entire shift.
• Strength to carry glass racks and cases up to 25 pounds up to fifteen times per shift.

Physical Requirements

This position demands physical exertion including moving throughout the restaurant, lifting or moving items up to 25 pounds, bending, stooping, and maintaining adequate vision for cleanliness inspection and touchscreen use. Reasonable accommodations are available for qualified individuals with disabilities.

Compensation

The role offers pay at the tip credit minimum wage plus tips. Actual earnings vary depending on shift availability and performance.

Equal Opportunity Employer

Thrive Restaurant Group embraces diversity and equal employment opportunities.