Senior Telesales Associate
Indo European Educational Services Private Limited
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 22,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Job Overview
As a Senior Telesales Associate, you will be responsible for managing a variety of inbound inquiries such as phone calls, website submissions, and social media leads from prospective students interested in studying abroad. Your role involves understanding students' academic histories, career ambitions, budgets, and preferred countries for education.
Key Responsibilities
- Respond to incoming calls and enquiries to provide detailed information about overseas education options, course offerings, university admissions, and visa procedures.
- Assess and qualify leads by evaluating eligibility, interest levels, financial plans, and application timelines.
- Arrange consultations with Education Counsellors or Destination Managers to guide students further.
- Engage in continuous follow-up efforts through calls, WhatsApp messaging, and other communication platforms to nurture prospective students.
- Update and maintain comprehensive records in the CRM system, including lead information, call details, and appointment schedules.
- Consistently strive to meet and exceed targets related to lead conversion rates, appointment scheduling, and support for student enrollment.
Additional Information
The position offers a monthly salary between INR 22,000 and INR 25,000.
Level
Senior