Senior Tele Caller

Job Overview

We are seeking a Senior Tele Caller to manage student inquiries and maintain smooth communication with prospective and current students. This role combines administrative duties with telecalling tasks, requiring excellent communication and organizational skills.

Key Responsibilities

• Respond to student inquiries via phone calls, WhatsApp, and in-person visits.
• Conduct timely follow-ups with both prospective and existing students to ensure engagement.
• Keep accurate records of students, track attendance, and manage essential documentation.
• Perform daily administrative tasks and assist with office coordination activities.
• Arrange counseling sessions, meetings, and follow-ups for students.
• Collaborate effectively with trainers and other team members to support operations.
• Maintain and update Excel spreadsheets along with generating basic reports.